Ashley Hansen Email & Phone Number

Reston, Virginia, United States

-Advise and support more than 30 affiliate offices across five states on print and digital communications plans-Manage a team of in-house staff and consultants -Secure news mentions and opinion pieces in national and local TV, digital, radio and print outlets including Washington Post, Baltimore Sun, Pittsburgh Tribune Review-Collaborate with other departments including business development to align business and communications goals -Build and maintain connections with advertising agencies/vendors in order to develop promotional campaigns to targeted audiences-Lead messaging development for print and digital efforts that have generated up to hundreds and thousands of responses

University Park, Pa

Enhanced the relationship between Penn State Athletics and its customers through phone and email communicationProvided high quality service and support when resolving customer inquiries Guided customers to information on their personal accounts and the Penn State Athletics website Organized distribution of game day materials Placed donation renewals for Nittany Lion Club members

State College, Pa

Wrote promotional materials for Downtown State College businessesCollaborated with Downtown State College business owners regarding brand perception and developmentProvided ways to further engage Downtown State College businesses within the communityManaged the information booth during a monthly event, First Friday, where I encouraged participation in event activities Wrote social media posts, specifically on Facebook and Twitter, to promote businesses and events Managed the ticket sales table during an annual event, Summer's Best Music Fest

Pittsburgh, Pa

Provided detailed assistance to clients in person and over the phone on a variety of spa servicesManaged spa employees’ schedules in order to accommodate as many clients as possible

Pittsburgh, Pa

Designed displays and wall layouts that presented the merchandise in a way that reflected the high-quality store reputation Promoted store events in order to maintain and establish new relationships with customers Managed customer inquiries with patience and diligence Created a positive shopping experience through a friendly demeanor, personalized attention, and knowledge of the merchandise and technology