Ashley Morrison

Ashley Morrison Email and Phone Number

Global Knowledge and Enablement Lead, People Operations at Apple @ Apple
cupertino, california, united states
Ashley Morrison's Location
Austin, Texas, United States, United States
Ashley Morrison's Contact Details
About Ashley Morrison

Ashley Morrison is a Global Knowledge and Enablement Lead, People Operations at Apple at Apple. She possess expertise in online marketing, online advertising, sem, facebook, ppc and 14 more skills. Colleagues describe her as "Ashley's efficiency and insight have been invaluable in optimizing our Facebook advertising campaigns. She has gone above and beyond our expecations time and time again with her knowledgeable answers, immediate responses, and innovative suggestions. Ashley's relationship building skills, work ethic, and dedication are unparalleled. If you are fortunate enough to have an opportunity to work with her, rest assured you are in excellent hands!" and "Where does one start with Ashley? This may sound hard to believe but Ashley is the BEST account rep I have ever worked with. I don't say this statement lightly. She has consistently exceeded our expectations, been on time, followed up on all requests and come up with realistic/innovative ideas. She truly sets the bar for which I compare all other reps to. I find myself constantly recommending her to my clients and everyone I know. If you ever have the chance to work with her, jump at it. She is superb."

Ashley Morrison's Current Company Details
Apple

Apple

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Global Knowledge and Enablement Lead, People Operations at Apple
cupertino, california, united states
Website:
apple.com
Employees:
218112
Ashley Morrison Work Experience Details
  • Apple
    Global Knowledge And Enablement Lead
    Apple Oct 2022 - Present
    Austin, Texas, United States
  • The University Of Texas At Austin
    Tocker Open Education Librarian
    The University Of Texas At Austin Aug 2020 - Sep 2022
    Austin, Texas, United States
    - Develop & implement programmatic strategies to increase adoption of open educational resources (OER) & other affordable course materials at UT Austin- Build strategic partnerships with various campus & community stakeholders, including faculty, administrators, staff & student leaders- Design & coordinate OER outreach & professional development programs for faculty & librarians, including the Open Education Fellows program & instructor learning communities- Assess usage, benefits & cost savings of open & affordable course materials to communicate impact & effectiveness of adoption
  • North Carolina State University
    Interim Department Head, Access Services
    North Carolina State University Dec 2019 - Aug 2020
    - Directed strategy & oversaw daily operations of Access Services department, including 21 professional & non-professional staff operating 24 / 5 / 361- Responsible for provision of frontline service at Ask Us desks & chat; technology lending; interlibrary loan; course reserves; bookstacks & bookBot management- Served on Libraries product & initiative committees to represent interests & needs of department- Collaborated with colleagues in Triangle Research Libraries Network to identify goals for consistent circulation policies & consortial borrowing tool priorities
  • North Carolina State University
    Associate Head, Access Services & Ask Us Librarian
    North Carolina State University Nov 2017 - Dec 2019
    Raleigh-Durham, North Carolina Area
    - Provided leadership for library service points across two main libraries- Managed team of direct & indirect reports responsible for delivering services & programs- Developed model to collect & leverage insights from researcher interactions to drive organizational & operational improvements- Served on nomination committees to identify, recruit & hire talent- Fostered project management skills across library staff by co-developing & facilitating Project Management 101 curriculum & programming- Oversaw maintenance of internal knowledge base for public services & creation of new content to address timely information needs
  • The University Of Texas At Austin
    Post-Graduate Research Assistant
    The University Of Texas At Austin Jun 2017 - Oct 2017
    Austin, Texas Area
    - Assist undergraduates, graduate students, staff, and faculty with research needs- Make collection development and purchasing recommendations- Evaluate donated materials for acquisition- Mentor new Graduate Research Assistants and train in reference skills
  • The University Of Texas At Austin
    Graduate Research Assistant, Ask A Librarian
    The University Of Texas At Austin Jun 2016 - May 2017
    Austin, Texas Area
    - Performed reference services at UT’s main library in person and virtually via chat and email- Provided research help to undergraduates, graduate students, and public through consultations- Designed LibGuides for subjects, courses, and special topics across disciplines- Conducted library instruction and information literacy sessions for undergraduates- Built digital collections and exhibits to promote special collections- Open Educational Resources (OER) Capstone Project: Develop recommendations for University of Texas Libraries to drive instructor adoption of OER with goal of decreasing student textbook costs
  • Austin Community College
    Reference & Instruction Librarian (Hourly)
    Austin Community College Jun 2017 - Oct 2017
    Austin, Texas Area
    - Serve students, staff, faculty, and community with reference support- Provide one-on-one instructional support for library technology- Conduct information literacy instruction sessions
  • Dolph Briscoe Center For American History
    Library Intern, Serials
    Dolph Briscoe Center For American History Sep 2015 - Jul 2016
    Austin, Texas Area
    - Processed serial publications in multiple formats for library collection- Added monographs to collection utilizing copy cataloging- Reviewed and recommended acquisition or withdrawal decisions for donations- Performed minor repairs and conservation activities- Liaised with main library for preservation activities and statistics reporting
  • Facebook
    Team Lead, Global Marketing Solutions
    Facebook Oct 2012 - Jan 2015
    Austin, Texas Area
    The Global Marketing Solutions Team is responsible for providing excellent customer service and using insights from advertisers to improve Facebook products. We work directly with cross-functional teams to surface the voice of the customer to help shape product roadmaps, and improve our own processes to provide superior support at scale.- Designed & piloted client services program that drove substantial revenue lift year over year- Developed job description, hired & managed >25 Account Managers- Helped peers launch similar programs in Europe, Asia, and South America, scaling to >100 Account Managers worldwide- Oversaw call center programs, operations & training for high value SMB account management- Managed key cross-functional relationships with Product, Marketing, Communications, Learning and Development & others to reach goals- Contributed to strategic development of new Customer Relationship Management (CRM) tool to scale account management to thousands of customers
  • Facebook
    Principal, Global Marketing Solutions
    Facebook Apr 2012 - Sep 2012
    Austin, Texas Area
  • Facebook
    Account Manager
    Facebook Aug 2010 - Apr 2012
    - Served as relationship manager for top partners in the retail vertical to maximize success on Facebook's platform- Consulted with clients on social strategy beyond the platform- Drove strategic marketing conversations to define objectives and provide recommendations for meeting those goals- Optimized ad campaigns for multiple success metrics
  • Bazaarvoice
    Client Success Director
    Bazaarvoice Sep 2008 - Aug 2010
    - Helped clients leverage user-generated content in all marketing media with Ratings & Reviews, Ask & Answer, and Stories platforms- Specialized in manufacturing account development, including Consumer Electronics, Apparel & Accessories & CPG- Advocated on behalf of clients for new features & programs as sole relationship manager- Advised on ROI measurement strategies to prove value of UGC programs
  • Google
    Account Strategist
    Google Jun 2006 - Sep 2008
    - Managed over $30MM in annual advertising revenue for top accounts in multiple verticals- Developed cohesive PPC & digital display strategies to ensure long term client success- Devised & implemented multiple initiatives for increasing revenue with product & program upsells- Co-managed project for global training program bringing additional support to dedicated account teams in US - Mentored on 1:1 and 1:many basis to train & support new members of AdWords team
  • Texas House Of Representatives
    Communications & Legislative Aide
    Texas House Of Representatives Jan 2005 - May 2005

Ashley Morrison Skills

Online Marketing Online Advertising Sem Facebook Ppc Google Adwords Account Management Social Media Social Media Marketing Digital Marketing Google Analytics Social Commerce Media Planning Cross Functional Team Leadership Word Of Mouth Marketing User Generated Content Selling Client Services Consultative Selling

Ashley Morrison Education Details

Frequently Asked Questions about Ashley Morrison

What company does Ashley Morrison work for?

Ashley Morrison works for Apple

What is Ashley Morrison's role at the current company?

Ashley Morrison's current role is Global Knowledge and Enablement Lead, People Operations at Apple.

What is Ashley Morrison's email address?

Ashley Morrison's email address is as****@****ail.com

What is Ashley Morrison's direct phone number?

Ashley Morrison's direct phone number is +181722*****

What schools did Ashley Morrison attend?

Ashley Morrison attended The University Of Texas At Austin, The University Of Texas At Austin.

What skills is Ashley Morrison known for?

Ashley Morrison has skills like Online Marketing, Online Advertising, Sem, Facebook, Ppc, Google Adwords, Account Management, Social Media, Social Media Marketing, Digital Marketing, Google Analytics, Social Commerce.

Who are Ashley Morrison's colleagues?

Ashley Morrison's colleagues are Danny Yoo, Bayu Septian, 梁先森, Ziyi Cheng, Uhunoma Egbeobauwaye, Kandice Black, Laverna Zhao.

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