Ashley Jordan Email & Phone Number

Moreno Valley, Ca, Us

United States

Visual Design & Content Creation:Develops engaging visual content for social media platforms (Facebook, Instagram, etc.) including graphics, banners, and emotes.Designs impactful marketing materials for businesses (business cards, window signage, menus, etc.).Creates presentations and infographics to effectively communicate ideas.Social Media Management & Strategy:Manages and curates social media content calendars to maintain brand consistency and audience engagement.Researches and analyzes social media trends to inform content strategy and optimize reach.Designs promotional merchandise (t-shirts, mugs, etc.) for businesses and brands.Edits and enhances photos and videos to produce professional-looking content.

Rated the quality of AI-generated writing on rubrics such as factuality, completeness, brevity, and grammatical correctness. Reviewed the work of human writers.Responded to pre-generated prompts with top-tier original writing.

United States

• Delivered exceptional customer service across all channels (phone, email, in-person) consistently exceeding company KPIs.• Independently handled routine and complex customer inquiries, ensuring prompt resolution and high satisfaction.

Las Vegas, Nevada, United States

• Maintained a 100% response rate within 24 hours to customer inquiries and issues, exceeding KPIs in conversion and guest engagement.• Led sales team to exceed $1.5M in sales with exceptional customer service & psychology-driven sales methods.• Secured $400k in additional revenue through marketing & B2B partnerships.• Maintained a 100% response rate within 24 hours, exceeding KPIs in conversion and guest engagement.• Collaborated effectively with team members to deliver a seamless customer experience.

Las Vegas, Nevada

Demonstrated a commitment to exceeding guest expectations through upselling and personalized service.Utilized CRM and order management software effectively to streamline sales processes and maximize customer satisfaction.Delivered exceptional white-glove service to a high-end clientele, including VIPs and celebrities.

United States

Conducted data collection for 21 research projects, utilizing various methods (live interviews, digital surveys, observations, social media) to gather data from 260 participants.Developed compelling data visualizations in Tableau, Canva, and Powerpoint to effectively communicate research findings and enhance audience understanding.Authored over 24 high-scoring (all above 98%) academic research papers, summaries, and content briefs, demonstrating strong writing, research, and communication skills.Proficient in geospatial data tools (ArcGIS, Esri story maps) and data aggregation techniques (Excel, SQL).

Lead a team of nine sales associates, handled inventory, opening and closing the store, visual merchandising tasks and window display changes, and more. Provided an exceptional experience to guests and clients including celebrities and VIP guests.

Las Vegas, Nevada Area

Leveraged extensive sales experience across all departments to contribute to the successful launch and operation of the Abercrombie Kids store expansion.Managed multiple responsibilities including fitting room operations, stockroom tasks, visual merchandising, floor changes, cashiering, and new employee training.Demonstrated strong organizational skills by efficiently managing various tasks and ensuring a positive customer experience.

Bachelor Of Arts - Ba, Sociology, Psychology, 3.9 Gpa

Associate Of Arts - Aa, Psychology, 3.7

Activities and Societies: Phi Theta Kappa Honor Society -- Alpha Xi Chapter