Responsible for developing and leading the talent management and career development strategy and initiatives, including performance management, career path design, competency and skills frameworks, promotion processes, and succession management.

Internal consultant to the UMN Twin Cities Libraries responsible for designing and executing talent management, employee engagement, workforce planning, organizational development and learning initiatives.

Learning director responsible for leading a team in design, implementation, and evaluation of competency-based professional development programs for professionals and leaders in the private and public sector, and customized training solutions for Fortune 500 and public organizations as a direct revenue stream for the university.

Responsible for the development, planning and management of professional development certificate programs and courses for Professional Development and LearningLife.

Manage and implement a variety of training programs for professionals looking to advance in their careers and clients seeking customized training programs for their employees. Job responsibilities include: - Create plans, timelines, and task lists for over 100 customized training programs and 11 conferences annually, and effectively delegate tasks to support staff and student employees.- Communicate status updates on program enrollments and timeline to directors, instructors, sponsors and other stakeholders.- Manage financials for a $400,000 Income Tax program including: preparing, negotiating, and approving financial documents and invoices, providing budgetary projections and creating cost estimates for expenditures.- Manage Online professional development courses through Moodle.- Administer post-course evaluations, analyze results and suggest improvements to our programs.- Build and manage partnerships with high-volume sustaining clients.- Develop methods to reach new market niches, seek out new ways to promote program and work in conjunction with marketing to improve, track and assess effectiveness of promotional efforts.

Provided timely and quality program, administrative, and customer service support on a variety of professional development programs with several program teams, reporting to Program Directors and Program Managers. Job responsibilities:- Support the planning process and coordinate aspects of the Income Tax Short Course including: materials production, materials shipping schedule, certificate distribution, registration, and meeting preparation.- Maintain program files and databases. Make suggestions for improving department files, database designs and office procedures/processes.- Assist in developing promotional and marketing materials, ordering mailing lists and maintaining promotional records. - Staff registration desk on-site for courses and conferences; distribute materials, name tags, and speaker materials.- Process applications for CEUs, create student attendance forms, and create and distribute evaluation summaries for programs.

I assisted the program teams in every step of the professional development course lifecycle from execution to closure, providing support for client engagements and general enrollment offerings. Duties included: materials production, logistics management, fulfilling customer requests, and file production/management.