Short Term Rental Property Manager
Silver Lake Park Campground & Cabins
Belmont, New Hampshire, United States
· Managed 76 rental properties with increased repeat bookings as a result from excellent customer service, positive ratings and competitive room features.· Answered phone promptly to prevent the loss of a sale and to show that their business is valued.· Implemented digital marketing strategies, boosting online presence and bookings.· Analyzed market and competitor trends, adjust pricing and services.· Resolved guest inquiries promptly, used top-notch maintaince teams to assure property conditions fostered positive reviews and repeat business.· Significantly reduced time spend on the phone and email volume, increased revenue, filled unbooked properties and last minute cancelations by implementing the use of multiple booking travel websites.· Developed targeted marketing campaigns that achieved higher booking rates and a consistent stream of new guests.· Created newsletters and extended-stay contracts, recorded customer data and kept folders and files organized efficiently.