Program Manager for a DoD contract. Leading the team with a focus on helping our clients and bringing new, innovative technology solutions to bear, developing repeatable and scalable business processes for automation, providing network and design expertise to improve existing inefficiencies and network failures, proposing recommendations for cost reduction opportunities, and creating governance and standards to support business functions. The team delivers services in the following workstreams: engineering and design, Chief Technology Officer (CTO), asset management, information management, ServiceNow, and business process re-engineering.

Led a small team to mature DoD client's Planning, Programming, Budgeting, and Execution (PPBE) capabilities to ensure achievement of strategic priorities within fiscal constraints through the following activities: setting clear strategic objectives; accurately programming resources required to meet the strategic objectives; establishing a sustainable investment strategy; developing, implementing, and managing a fiscally balanced budget; and effectively procuring and acquiring labor and material resources. My track record delivered client Program Objective Memorandum (POM) submissions that defended current levels of funding, identified funding gaps, and justified requests for additional funding, ultimately resulting in increases in Total Obligation Authority (TOA) across the Future Years Defense Program (FYDP). I also worked directly with my clients to identify cost reduction opportunities, improve vendor relationships, implement more streamlined business processes, and mature the budget and execution capabilities to enable faster and more accurate reporting that helps inform investment decisions.

Supported DoD client with development and integration of project, financial, and budget management processes to ensure alignment of strategic priorities, achievement of investment objectives, and execution of spend plan. This included building a toolkit of standardized templates and tools to plan and track funding actions (including purchase requests), assess progress to financial targets, identify budget risk areas, and perform limited what-if analysis to assess risk levels.

Supported DoD client with the development of a Project Management Center of Excellence (PMCOE) capability to enable client to manage and control project schedule, cost, and quality. The PMCOE capability included project management training, templates, guides, and a Project Review Board (PRB) governance structure. Once the initial capability was stood up, developed software requirements and for automation, tracking, and reporting in ServiceNow.

Supported DoD clients with development of change management (CM) training and best practices for new technology enablement and adoption; performing software user acceptance testing (UAT) for ServiceNow ITSM application; and creating project management training for an IT workforce.

Project Management Office; Customer Experience; Change Management; Enterprise Data Warehouse; Back Office Alignment; Business Development; Proposal Writing; Account Training/Orientation; Enterprise Architecture Metrics and Measurements; PMBOK Training

Project Management; Process Improvements; Strategic Planning; Relationship Management; Leadership and Training; Information Technology

Team Collaboration; Efficiency Improvement; Customer Service