Ashley Long Email & Phone Number

Chicago, Illinois, United States

• Led development of multiple new product launches valued at over $50M annually
• Devised models to evaluate new product opportunities, uncover size-of-prize and project financial feasibility
• Developed eCommerce product roadmap to facilitate Executive level strategy discussion
• Spearheaded large scale projects that touched every department within the organization, facilitating cross functional communication, ensuring efficient project implementations
• Developed strategy and analysis for AB tests for pricing and customer experience
• Developed concept tests for new product ideas - testing customer appeal of new product types to compare scores to a baseline

• Analyze project performance and provide recommendations for process improvements to leadership
• Manage the creation and maintenance of several performance metric Tableau tools, which create a one-stop shop for senior leadership to evaluate growth-focused metrics and make data-driven decisions
• Collaborate across cross functional teams to ensure consistency in strategy and implementation
• Develop communications and change management strategies for Allstate’s paperless (eBill, ePolicy, eSign) initiatives
• Establish company wide project plans and framework for the Enterprise Content Management (ECM) ecosystem

Northbrook, IL

• Evaluates agency, regional and sales leaders’ development needs and ensures alignment of learning and development
• Works cross-functionally to deliver effective, efficient solutions to all levels of agency, regional, and field sales leadership
• Supports and leads the development/design, review, approval and facilitation of education and development programs
• Ensures effective delivery of curriculum through a variety of mediums such as instructor led training, web conferences, teleconferences, live meetings and videoconferences
• Supports creation of training manuals, online learning modules, and other educational materials
• Develops communication strategies and materials to support new and existing programs focused on development of sales leaders

• Development: Coach sales floor team members into higher roles with Target by interview prepping, project creation, and taking ownership over numerous front end tasks
• Store operations: Assume position of leadership by managing all store operations, departments, and personnel issues several times each week
• Personnel: Organize all store team members and leaders by strategically scheduling, and evenly placing team members in each store department to ensure optimal store functions. Support Human Resource functions in.
• Data analysis: Evaluate weekly sales floor results, and communicate results to the store team. Formulate plans to make changes or sustain, dependent on results
• Marketing Programs: Develop and direct incentives for brand loyalty, assess the data collected and initiate changes to meet weekly, monthly, and yearly goals of registering guests for the Target Redcard

Bloomington/Normal, Illinois Area

• Support Target’s Talent Acquisition team in acquiring the best talent
• Represent Target’s employment brand and job opportunities on campus
• Build relationships with the ISU community
• Host mock interview and resume review sessions for ISU students
• Attend career and internship fairs on campus

Hodgkins, IL

• Acted as General Manager in control of store operations
• Analyzed operational based metrics and implemented strategic plan for improvement
• Served as a mentor and role model for team members through employee development
• Coordinated staffing efforts in high stress situations such as “Back to School”

Lombard, IL

• Ability to manage, delegate, and execute the business as if it were my own
• Provided excellent customer service by phone and in person
• Promoted and assisted effective persuasive skills in a professional sales setting
• Audited contracts and wrote up contracts using multiple software
• Collected customer feedback and dealt with daily customer service transactions
• Controlled branch operations at the satellite location

Woodridge, IL

• Coordinated and planned daily activities and weekly trips with other organizations
• Addressed and consulted with parents in an efficient and courteous manner
• Resolved customer complaints effectively and professional

Westmont, IL

• Provided excellent customer service by phone or in person
• Promoted and assisted effective persuasive skills in realty sales

Master Of Business Administration - Mba

Bachelor’S Degree, Marketing Major Financial Planning Minor, 3.7 Gpa

Activities and Societies: Alpha Delta Pi, Alternative Breaks

High School