Ashley Marshall Email & Phone Number

North York, Ontario, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

• Answered employee inquiries about payroll, benefits, policies, etc. for company of 1800 employees within 3 hours of initial request (IT Ticketing system to track response time)
• Built and developed relationships with employees from all over Ontario by cultivating culture through digital communication, over the phone, and in person
• Navigated Human Resource Information System (HRIS) to solve pay statement discrepancies by reviewing timesheets and calculating pay
• Received and organized new hire documentation in a timely manner to ensure necessary tools and resources were available to the new hire on their first shift, and to comply with legal standards
• Used reporting tools to analyze applicant tracking system data to develop a strategy for recruitment practices. Retention rates improved in relevant roles

Toronto, Ontario, CA

• Proactively managed and resolved all member concerns and complaints by addressing the problem at hand and escalating to the necessary delegate when applicable
• Created and maintained invoicing for the Club, as well as sent UPS packages to Windsor office on a biweekly basis to create a record of purchases
• Processed all terminal POS transactions including debit, credit, cash, and card on file; regularly monitoring station to ensure an adequate supply of cash
• Processed new member Agreements and made amendments to current Agreements by determining details of the membership, accepting payment, verifying legal eligibility, and adding banking information for direct withdrawal

Guelph, Ontario, CA

Toronto, Ontario, CA

• Educated consumers about products in a fun and personalized manner
• Traveled to pop up locations and organized the environment
• Recorded and managed individual product inventory and provided detailed reports to summarize product distribution

CA

• Preformed day to day tasks of customer service associate; replenishing stock, serving customers, cleaning, preforming POS entries
• Opened and closed store; turn on/off all POS systems, recorded cash in/out and differentiated between debit and credit sales to balance cash in, ensured FIFO while stocking and preparing fresh vegetables
• Placed and received inventory orders from Gordon Food Services

Minor, Political Science

Bachelor Of Commerce - Bcom, Management

Minor, Human Resources

Certificate, Leadership