Ashley Esposto Email & Phone Number

California, United States

Managing a global IT Team dedicated to process improvement/automation as well as internal support and success.

San Mateo, California, United States

On boarding and Off boarding of US and International Employees; Increased System Access Management- Super Admin Access; Asset Management and Dispatching; Major Process Creation, Documentation and Implementation, Remote and Onsite Troubleshooting and Support of Customer Technical Issues with Equipment and Systems; Driving Company Wide Communications Meeting through in-house Setup/Equipment; Vendor Acquisition and Management; Internal Infrastructure Improvement Planning and Implementation; Customer Service and Enablement for customer success; Internal Success Support. JAMF for Apple products, device configuration and enrollment, elevating to system administration for JAMF, SSO Configuration through SAML app, Application using SSO- configuration and implementation for company of 700+ employees; vendor management with third party providers.

San Mateo, California, United States

On boarding and Off boarding of US and International Employees; System Access Management; Asset Management; Major Process Documentation, Remote and Onsite Troubleshooting and Support of Customer Technical Issues with Equipment and Systems, Driving Company Wide Communications Meeting through in-house Setup/Equipment; Customer Service and Enablement for customer success.

Consultation and Managed Services provider to small and medium size companies and IT Infrastructure. New device setup, configurations and deployment. Continued management of these devices through monitoring and remote connections for troubleshooting when available. Troubleshooting and support provided through vocal, onsite/physical, remote support connections for end user and company computers, printers, mobile devices, servers, virtual and cloud resources. Installations of infrastructure for networking: physical and logical. Supporting users of Windows and Mac.

Menlo Park, California, United States

● Comprehensive compressed technical training in remote learning environment; communicated with instructors and other students solely via phone, email and message applications to either receive assistance or aid in giving another assistance● Program and User onboarding, updating, maintenance and removal on Windows, Linux, and Mac Operating Systems● Experience using GUI (graphical user interface) and CLI (command line interface) on Windows and Linux systems● Internet Security, data protection and networking administration monitoring and troubleshooting techniques● Remotely connected to virtual machines to practice tasks within Windows and Linux OSes● Lead team project in development of an ongoing growing collaborative educational resource for class (of 20 students) utilization for the duration of the program.

San Francisco Bay Area

🞄 Operations representative coordinating between multiple points to create fluid and timely culinary presentation for groups ranging from 20 to 150 people🞄 Worked continuously with the front desk and restaurant team to improve functions by being readily available and positively influencing decisions by fellow colleagues.

Redwood City, Ca

🞄 Designed and implemented a new regulatory organizational system for storage inventory of equipment, decorations and supplies off site. 🞄 Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business

Burlingame, Ca

🞄Team Manager of teams ranging from 2 people to 10 people🞄 Operations representative coordinating between multiple points to create fluid and timely culinary presentation for groups ranging from 20 to 300 people 🞄 Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business

Meeting And Event Planning, A

Activities and Societies: Understanding the basic components of logistical planning processes of meetings and events, specializing.

Certificate Of Completeion, Middle College- General Studies

Completed high school studies whilst completing college credits. (Attending CSM full time) Graduated with certificate of completion along.

High School Diploma, General Studies

Activities and Societies: Swimming, Softball