Ashley Watterson Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

• Interpret and debrief various assessment and development tools (e.g., LeAD Assessment Center report, LeAD 360 feedback report, other development tools)
• Create development plans for individual leaders based on their needs and goals
• Coach leaders on how to improve their ability to manage effectively within their organization
• Challenge clients to consider alternative perspectives, identify and challenge assumptions, and push client to develop creative approaches and solutions
• Apply leadership theory and research to facilitate individual development and knowledge of strengths-based development
• Facilitate and debrief role plays to offer insights into participant behaviors regarding conflict management, empowering individuals with a deeper understanding and equipping teams with actionable strategies for.

Claremont, California, United States

• Assist the Research Lab Manager and Lab Director in developing and implementing lab goals and strategies for the overall academic year and each semester
• Assist in planning and organizing materials for research lab meetings
• Consult with Research Lab Manager or Lab Director to appropriately manage lab member challanges and concerns
• Serve as project liaison or representative with other branches within LeAD labs, the greater CGU community, and the general public
• Delegate and monitor progress of project tasks and proactively address issues to facilitate project completion
• Ensure lab projects are executed successfully and completed within time frames to meet research objectives

• Manage and support team of coaches by communicating new opportunities, maintaining an up-to-date availability schedule for each coach, and ensuring coaches have all necessary materials to prepare for their coaching.
• Assign coaches to new individual clients based on compatibility, availability, and interest
• Support project managers and the Director of Consulting to organize, develop, and implement trainings for new projects that include coaching as a contracted service
• Collaborate with the Director of the LeAD Consulting Lab to develop, publicize, recruit, schedule, and execute the LeAD Coach Certification program
• Oversee the screening, selection, and hiring of well-qualified coaches to become a LeAD Certified Coach
• Build and maintain a strong cadre of diverse and competent LeAD certified coaches to meet client needs through selection, training, feedback, and evaluation

• Create, coordinate, manage, and implement programs, initiatives, and experiences that facilitate successful student transitions and integration into the college campus environment
• Research, translate and utilize student development theory and assessment to design and facilitate efforts across the university to increase retention and student success rates of first-time freshman and first-year.
• Develop and cultivate relationships with faculty, staff and departments to create partnerships and collaborations to ensure a seamless transition to college and build a strong foundation for collegiate success
• Create and facilitate professional development opportunities for faculty and staff, educating the campus community on first-year and first-generation student experiences
• Oversee large scale transition programming including New Student Convocation, Ask Me Campaign and First-Generation Student Welcome Reception
• Created the I’m First Alliance, a transition program for first-generation college students (received grant of $48,500 from CSU Chancellor’s office, over a two-year period)

Greater Los Angeles Area

• Oversee the recruitment of and serve as a primary point of contact for over 120 faculty and staff and 250 first-generation mentors and students
• Responsible for the enhancement and development of assessment, mentor pairing, tracking and coordination of community events, programming, workshops and services for the first-generation population
• Supervise Administrative Coordinator, M.A. Guidance and Counseling Intern and three undergraduate student interns
• Establish and maintain relationships with campus partners including the Division of Student Affairs, Enrollment Management, Study Abroad, Undergraduate Research, Career and Professional Development, Alumni Relations.
• Facilitate and counsel students on their transition from high school and community college to the university, including navigating the institution, tracking academic progress and referring students to on-campus.
• Compile all end-of-year program reports, donor reports, program and capital proposals

• Planned, coordinated and implemented of the programs and services for First Year Experience, Guardian Scholars Program, Transfer Programs and Veteran Programs
• Organized and supervised the programming of the new student orientation and the communication with students and families and the organization of training and orientation session presenters
• Mentor and advise a diverse group of students including former foster youth, previously homeless students, veterans and transfers on academics, time management and personal wellness
• Planed and coordinated the annual Veterans Appreciate Week (including a library exhibit and showcase, the Veteran luncheon, a canned food drive and Veteran Transfer Day)
• Interviewed, hired and trained over 100 students for the new student orientation program
• Designed infrastructure and guidelines for Student Success programs while providing clear and comprehensive documentation to support the continued success of the department

• Conducted information sessions and met with prospective students and families to discuss the university and application process
• Evaluated and recommended candidates for admission for over 1000 applications
• Coordinated a two day overnight program for admitted Asian and Pacific Islander students which included panels, community building and the attendance of university classes
• Served as a liaison between prospective families and the Office of Financial Aid

International Outreach And Transfer Enrollment Services

• Supported Directors of International Outreach and Transfer Enrollment Services and counseling staff by running reports, entering data, submitting documentation to various departments and coordinating international.
• Coordinated logistics for on-campus events including Transfer Access Day, Community College Counselor Alliance Day, International Student Parent Orientation and Grand SLAM Tour
• Maintained external relationships with various organizations as well as liaise between internal departments across LMU’s campus including, OISS, Registrar, Financial Aid, Controllers, Payroll, Human Resources, Student.
• Supervised, trained and delegated tasks to team of up to 8 student employees annually, managed work flow and ensured efficient processing of over 900 international applications and 2000 transfer applications
• Assisted in the management, documentation and processing of paperwork for a $250,000 budget for International Outreach

Office For International Students And Scholars

• Provided customer service using cross-cultural communication skills via telephone, email and personal interactions
• Assisted with the supervision of 9 student staff workers

Bellarmine College Of Liberals Arts- Deans Office

Researched, collected, and analyzed data on the internal and external influences on multi-ethic people and how they identify themselves over the internet (social media such as Facebook, websites, and blogs)

Los Angeles

• Provide excellent customer service to a diverse customer base, engaging guests in conversation regarding their stay, property services, and area attractions and offerings to ensure customer satisfaction and loyalty
• Welcome, acknowledge and show genuine appreciation to over 200 guests daily, including confidently and quickly responding to questions, concerns and requests

Desmond Hall

LMU

Orientation Leader during the summers of 2010 and 2011

Doctor Of Philosophy - Phd, Positive Organizational Psychology

Activities and Societies: LeAD Labs- research and coachingI am currently a PhD Student in the Positive Organizational Psychology program.

Master Of Arts (M.A.), Higher Education/Higher Education Administration

Bachelor Of Arts - Ba, Asian And Pacific Studies

Bachelor'S Degree, Asian And Pacific Studies

Activities and Societies: Delta Sigma Theta Sorority Inc. The Learning Community (TLC) Black Student Union Arnold Air Society/Silver Wings.

Master Of Arts - Ma, Positive Organizational Psychology