Memorize over 30 menu items and rotating specials in order to give customized recommendations to guests. Swiftly and successfully resolve conflicts resulting in customer satisfaction 100% of the time. Serve breakfast, lunch, and dinner to 50-100 guests per shift at a 5-star local restaurant. Maintain and enforce strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction. Manage multiple projects of varied sizes at once. Stay up-to-date on popular sales trends of different products and items.

Swain County High School serves 9th-12th grade students within the Swain County district. Offering advanced placement courses taking up 35% of classes, the student body makeup is 53% male, 47% female, and minority enrollment is 34%.Teach English lessons that follow the Common Core Standards and allow for individual creativity. Plan lessons in correspondence with clinical educators. Grade formal and informal assessments. Creation of daily student assessments.

Harrah's Cherokee Casino Resort is a casino and hotel on the Qualla Boundary in Cherokee, North Carolina. It is owned by the Eastern Band of Cherokee Indians and operated by Caesars Entertainment. It is located on the site of the former Frontier Land theme park. It is one of two casinos in North CarolinaRedesigned the server training packet to ensure the understanding of position requirements. Led and participated in trainings on a monthly basis. Handled cash and credit payments. Responsible for inventory management. Ensured customer satisfaction and responded to customer complaints as necessary. Collected and input orders into a POS system

Smokey Mountain Elementary School serves kindergarten-8th grade students within the Jackson County, NC area. Offering an ESL program for minority students coming from other ethnic backgrounds, this elementary school is 13.9% Hispanic, 44.7% white, and 35% American Indian. Plan differentiated lesson plans based on the needs of individual EFL learners. Teach lessons that follow the Common Core Standards and World-Class Instructional Design and Assessment Standards. Act as a proctor for the WIDA ACCESS Placement Test. Creation of daily informal student assessments.

Sapphire Mountain Brewing Company's mission is to create the ultimate customer experience by inspiring and nurturing the spirit of our customers. Quality and consistency of service resides at the forefront of principle. Responsible for the recruitment, hiring, training, development and evaluation of host and servers. Led and participated in trainings on a monthly basis. Handled cash and credit payments and prepared sales reports. Ensured customer satisfaction and responded to customer complaints as necessary. Collected and input orders into a POS system. Partnered with leadership to develop job descriptions. Organized employee schedules. Collaborated with customers and management to plan events.

Clark's Seafood & Chophouse is a Little River restaurant with fresh seafood, steaks and a great view of the harbor along the waterway outside Myrtle Beach.Planned and managed the schedule of seating. Responsible for greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service. Introduced promotions and opportunities to customers. Managed reservation schedules.