Digital - Online Systems Implementation, Project & Team Management services. Let's take your business to the next level! Just starting out? Great! We can help you begin on a solid foundation of systems to set you up for success. Ready to expand? We can help you hire top talent or organize & train your existing team.

-Managed the execution of 75+ destination events & corporate projects per year, varying from 2 to 35 person teams. -Increased bookings by 50% and hired 4 new permanent team members during my first year.-Remotely managed customer satisfaction by creating an exceptional communications model, implementing online planning tools and technology to keep all stakeholders informed and involved in key decisions. -Created strategic systems to maximize all team members’ abilities, talents, and time resulting in a 50% increase in productivity.-Responsible for hiring and training new team members (Event Managers, Event Planners, Florists, Catering staff, Assistants, third-party vendors)-Optimized tools such as Zapier, 17 Hats, and Quickbooks to increase response time and track KPI's-Managed bookings of hotel rooms, entire resorts, honeymoons, and unique venues throughout the country of Belize, digitally coordinating over 1000 room nights per year for clients.-Budget management per event & internal projects through 17Hats. Negotiating with vendors and clients as needed to increase or eliminate in order to meet the client’s goals. -Planned and launched the opening of Signature Flower Shoppe alongside the owner, creating 4 full-time positions, systems of procurement, pricing, marketing & advertising, sales, distribution resulting in a profitable business within 18 months of launch.

-Created a strategic plan to turn a failing resort into a profitable destination. Find the TripAdvisor reviews here to show how successful we are, earning 4.5 Star overall ratings 2011 to current. -Took the company from monthly losses to over 1 million in yearly revenue in the first 2 years-Set up social media accounts from scratch to over 26K engaged followers.-Created marketing communications and collateral (print, photo, video, brochures, digital advertisements).-Design and execution of Facebook, Instagram, and Google Ads geared toward a target audience and increased website conversions by 50%-Wrote weekly blogs and bi-weekly email newsletters, growing the email list from 0 to 30K-Sought out strategic partnerships with magazines, airlines, credit card companies, and travel agencies to promote the resort. -Management of ongoing projects throughout the resort, such as additions, renovations, and general upkeep of the physical buildings and land.

-Engaged the community and educated on options for helping aging parents through public presentations, training for caregivers, and leading a monthly support group.-Created brand awareness, increasing client inquiries by 20% each year resulting in over 250 new clients.-Implemented social media accounts, as they became available and popular