Ashley Sydnor, Mba Email & Phone Number

Upper Marlboro, Md, Us

Lanham, Md

Serves as home equity and consumer underwriter to all federal civilians, contractors and their immediate families. As a lending expert, I provide home equity options for inquiring members. Educates Credit Union staff of lending products and services with one on one coaching. Obtained a National Mortgage License System (NMLS) number after successfully completing the Lending University in Crystal Lake, IL. Ability to manage multiple workloads and various loan types including home equity, secured loans, unsecured loans, credit card and student loan applications. Participate in developing lending procedures and create alternative lending products for members benefit. Train new hires on home equity and consumer lending process.

Kensington, Maryland

Focused and highly motivated consumer loan officer, rendered decisions on consumer lending products: collateral secured, unsecured, and VISA’s. Ability to manage various loan task in the lending department while short staffed: team leader, loan processor, and loan servicer duties. Updated guidelines and procedures with lending management for team use. Introduced communication feature to aid in efficient decision process. Quality controlled loan documents for scan and filing.

Greenbelt, Maryland

Team-oriented and dependable loan officer responsible for making loan decisions efficiently within 5-minute intervals. Specialized experience in determining credit report trends with added ability to cross sell additional loan products. Aided the loan servicing department with quality controlling loan documentation and served as title clerk. Utilized great communication skills to retain or help grow new members by establishing a stronger relationship with Credit Union.

Vienna, Virgina

Served as Loan Disbursement Processor, in large fast paced environment. Screened and conducted thorough review of loan drafts and promissory notes for completeness utilizing Credit Unions origination system. Multitasked using several program/systems simultaneously. Examined loan drafts for accuracy and inspected for compliance.

Linthicum, Maryland

Served as Loan Servicing Specialist, reviewed and corrected member accounts, consumer and mortgage loans, and various products offered per request. Identified titles and scanned documents per staff request. Processed and filed death claims. Spoke with title companies, attorneys, MVAs, credit bureau, insurance and dealership companies. Responsible for title release or deed, and managed documents for existing accounts.

Beltsville, Maryland

Dedicated member facing Representative required to use great communication and problem-solving skills when discussing loans or account inquiries. Performed system maintenance to online database. Conducted face to face or phone interviews for lending products and services. Originated and disbursed loans to increase loan volume.

Clinton

Served as Customer Service Representative/Teller held accountable to provide customers with exceptional service. Offered solutions to a customer’s financial needs and performing account maintenance. Educated the community about products and services during bank at work or community seminars. Cross-trained to operate teller platform functions when needed.

Master'S Degree, Business Administration, 3.83

Multimedia And Web Design, 3.0