Ashley Otherson Email & Phone Number

New York, New York, Us

New York, New York, Us

Wrote motivational microcopy and developed content standards for UI components, product terminology, and feature naming. Documented user workflows and new feature functionality. Developed and launched built-in templates for our users, making the new user experience more enjoyable, less daunting. Awarded employee of the month for identifying and advocating for the best ideas.

San Francisco, California, Us

Wrote and re-organized help articles for a wedding planning tech startup. Also conducted user research, developed user personas, and identified content gaps.

Seattle, Washington, Us

Researched and analyzed environmental impacts on the public, and developed supporting reports, graphics, brochures, and presentations. Also managed project deadlines, budgets, and expectations, and communicated the status of deliverables across disciplines. Regularly facilitated coordination with government agencies.

Seattle, Washington, Us

Edited and formatted reports, proposals, engineering specs, presentations, and marketing collateral. Designed promotional graphics and helped develop the company's editorial and branding style guides. Awarded employee of the month for attention to detail.

San Diego, California, Us

Created and maintained the firm’s first digital database for all client files. Also filed court documents and coordinated all client meetings and court appointments.

Philadelphia, Pa, Us

Led hiring workshops, interviews, onboarding, and performance reviews. Recognized company-wide for developing strategies and displays that reflected the brand identity and core customer base within a high-volume, high-traffic store.

Seattle, Wa, Us

Consistently awarded for superior management skills. Received top secret shopper ratings for exceptional customer experience at all home stores, which included the busiest store in the region at that time.