Ashley Richard Email & Phone Number

Canada

Vancouver, British Columbia, Canada

Four Seasons Vancouver

• Exceed annual sales goals by upselling business opportunities to maximize revenue generation
• Successfully negotiating large scale event contracts that both align and maximize customer vision with products to create an exceptional client experience
• Effectively plan and execute large scale events (business meetings, galas, conventions, educational seminars)
• Collaborate with both the Operations team and clients to build and implement event run of show

Fairmont Pacific Rim Hotel

Four Seasons Hotel Vancouver

• Created audio-visual plans for events that allowed the client to successfully deliver their message to attendees
• Effectively led small scale events from event design to execution
• Gathered market data for analysis, proposal activities and business development initiatives
• Assisted in drafting proposals, contracts, marketing and sales materials
• Update internal database systems to ensure that current data and research is available for client files, prospecting initiatives, and sales reports

Vancouver, Canada Area

• Assisted regional sales staff based in other offices by compiling notices for site inspections and organizing promotional gifts for valued clients
• Generate and monitor purchase orders, and ensure prompt payment to vendors using internal procurement system
• Support marketing team in research for prospect identification and proposal activities
• Conduct market analysis detailed research to present to the sales and marketing team
• Assisted in the launch of the Four Seasons Mobile App in Vancouver

Excelled in customer retention by developing a group of loyal guests through engaging customer service. Took initiative to learn different roles within the company to fully embrace the corporate culture. These various positions helped develop and enforce skills including networking, time management, and attention to detail to ensure consistent customer.

Responsible for welcoming guests world-wide on-board the Rocky Mountaineer in Vancouver. This includes providing guest commentary, serving guests in the dining room, anticipating and tending to their needs, giving recommendations for restaurants and activities at the various destinations and ensuring guest safety.

Diploma, Marketing Management, Tourism And Travel Services Marketing Operations

International Summer Field School

Attended the BCIT School of Business Field School in Austria and Italy. This experience allowed the opportunity to attend intensive.