Ashley Summers Email & Phone Number

London, United Kingdom

A dream of mine for a long time was to get on the railways, I have shared many a wonderful experience travelling up and down the country and I wanted to bring all my experience, passion and heart into this position.Joining at a most exciting time with the company and brand I am very optimistic about my future and am willing to do my best.I am entering a role of providing a safe, passionate, team and customer focused onboard service and experience for those guests, passengers or… Show more A dream of mine for a long time was to get on the railways, I have shared many a wonderful experience travelling up and down the country and I wanted to bring all my experience, passion and heart into this position.Joining at a most exciting time with the company and brand I am very optimistic about my future and am willing to do my best.I am entering a role of providing a safe, passionate, team and customer focused onboard service and experience for those guests, passengers or customers who are travelling along our route.I've only just started but I am so buzzing with excitement and the welcome has been so warm. Show less

London, United Kingdom

Starting from my first memorable spiritual experience at 13 years old, I have always believed in helping people and developing my spiritual gifts. I attended the Arthur Findlay College in 2012 and began interacting on live TV with Cellcast from March 2013.I attended as an intuitive reader my first public event in April 2014.I have offered my spiritual services on LIVE TV and also at events across the UK and Europe. I do this from respect for my Grandparents, my spiritual beliefs… Show more Starting from my first memorable spiritual experience at 13 years old, I have always believed in helping people and developing my spiritual gifts. I attended the Arthur Findlay College in 2012 and began interacting on live TV with Cellcast from March 2013.I attended as an intuitive reader my first public event in April 2014.I have offered my spiritual services on LIVE TV and also at events across the UK and Europe. I do this from respect for my Grandparents, my spiritual beliefs and it is something I do predominantly as an interest from my normal working life.A new chapter began in 2018.I began to re-affirm my personal and spiritual beliefs, goals and desires and my spiritual services.With a new website and interaction, dedicating to services and spiritual awareness.Social media engagement, and content creation based on core audience and my spiritual and personal beliefs I offer my experience , knowledge and my love. Show less

White City, London, United Kingdom

Working as a Host and waiter in the new concept Bills Restaurant. Supporting and training the new team members.Engaging in a guest experience focused service, functional and emotive. Product knowledge and ability to read the guests desires and expectations. I get to work along side some amazing people, in a real family, friendly, caring and supportive team. Under the guidance of a brilliant management team.Offering personal recommendations from the changing menu, detailing… Show more Working as a Host and waiter in the new concept Bills Restaurant. Supporting and training the new team members.Engaging in a guest experience focused service, functional and emotive. Product knowledge and ability to read the guests desires and expectations. I get to work along side some amazing people, in a real family, friendly, caring and supportive team. Under the guidance of a brilliant management team.Offering personal recommendations from the changing menu, detailing the benefits of the loyalty app, and engaging in friendly one to one service.Working sections of 4-8 tables in differently styled areas. Show less

London, United Kingdom

Having plenty of customer service and hospitality experience, I put it to good use working for We Are Talent on a casual/ freelance basis.I have worked at many high end and important venues such as Wembley Stadium, Twickenham Stadium, Goodwood Raceourse , Epsom Racecourse, Sandown Racecourse, Henley Regatta and more.Each venue and client has similar but different requirements including in similar roles. This means you must be adaptable, knowledgeable and engaging from start to finish… Show more Having plenty of customer service and hospitality experience, I put it to good use working for We Are Talent on a casual/ freelance basis.I have worked at many high end and important venues such as Wembley Stadium, Twickenham Stadium, Goodwood Raceourse , Epsom Racecourse, Sandown Racecourse, Henley Regatta and more.Each venue and client has similar but different requirements including in similar roles. This means you must be adaptable, knowledgeable and engaging from start to finish. You must also keep your eye on the ball and support the teams you are with.Can be challenging as a 'newbie' at different venues as you need to build a connection with client, so it requires you to be going the extra mile from the get go.From hosting a suite/ VIP Box, to Waiting in high end restaurants to some of the more casual and relaxed venues. It keeps you on your toes and gives you great experience. As I need to only work part time/ flexible it allows me to keep my toes in the hospitality industry, but without the commitment of former management and supervisory roles. Although, I am always willing to provide management and supervisory support and fill those positions on occasions when I can fully commit to the assignment. Show less

Provide customers with assistance in there sales experience within the store, across a range of departments,mainly menswear but also food services and home department.Link sales as well as upselling of items and understanding customers needs without pushing for sales.Attention to overall store details as well as brand standards and seasonal changes and highlights.Encouraging customer retention throught the loyalty programme and bonus offers and also encouraging use of the instore… Show more Provide customers with assistance in there sales experience within the store, across a range of departments,mainly menswear but also food services and home department.Link sales as well as upselling of items and understanding customers needs without pushing for sales.Attention to overall store details as well as brand standards and seasonal changes and highlights.Encouraging customer retention throught the loyalty programme and bonus offers and also encouraging use of the instore order points. Show less

Welling, Kent

Managing the front and back of house of a branded carvery, including setting up a new function room and to hire menu as well as increase in sales within a strict budgeted environment.Keeping due diligence and health and safety a priority whilst providing brand standard services and implementing a new function room with hire menu, plus events and evenings aimed at increase of a mix lead environment e.g friday and saturday drink lead- sunday to thursday food lead.Maintaining brand and… Show more Managing the front and back of house of a branded carvery, including setting up a new function room and to hire menu as well as increase in sales within a strict budgeted environment.Keeping due diligence and health and safety a priority whilst providing brand standard services and implementing a new function room with hire menu, plus events and evenings aimed at increase of a mix lead environment e.g friday and saturday drink lead- sunday to thursday food lead.Maintaining brand and service standards and stock control to the highest degree possible as well as securing the financial stability, including safe check and cashing up, atm and AWP machines as well as the upkeep of the building and facilites.Staff hiring, scheduling and in house training as required. Show less

London, United Kingdom

Safety of the passengers and crew as a number 1 priority, keeping to strict standards and working to tight timescales. Provide consistent high standards of inflight service whilst being the 'in charge'. Liasiang between ground crew, pilots, onboard crew, management team and passengers and outsourced agencies as required.Providing detailed feedback via flight reports and other internal feedback channels.Dealing with different and difficult situations in a timely manner to ensure… Show more Safety of the passengers and crew as a number 1 priority, keeping to strict standards and working to tight timescales. Provide consistent high standards of inflight service whilst being the 'in charge'. Liasiang between ground crew, pilots, onboard crew, management team and passengers and outsourced agencies as required.Providing detailed feedback via flight reports and other internal feedback channels.Dealing with different and difficult situations in a timely manner to ensure customer and company satisfaction. The assessment and monitoring of new and inexperienced crew. Keeping a conscience effort to ensure any 'downtime' down route was still to be in accordance with company guidelines and ensuring that any issues were dealt with swiftly. Show less

Raf Museum Hendon, Hendon, North London

I was asked by a friend who was the manager at the time to come and support the business through the busy summer season. I was supervisor of the main restaurant and also a small single/ dual person operated kiosk.I gained supervisory experience in an interesting location, also I would supervisor at the events and special occasion dinners.A temporary thing but was a good team of people and I respected the learning I gained.

Uxbridge, United Kingdom

Working as an inbound call centre rep, I answered inbound calls on behalf of an insurance company. Our main focus was to assist in customers understanding the insurances and products provided and retention of customers who may be thinking of leaving.Earned weekly and monthly bonuses for hitting targets and ensuring high levels of service and professionalism. Kept up to date with product knowledge and any new products that were being introduced with different clients.Position was… Show more Working as an inbound call centre rep, I answered inbound calls on behalf of an insurance company. Our main focus was to assist in customers understanding the insurances and products provided and retention of customers who may be thinking of leaving.Earned weekly and monthly bonuses for hitting targets and ensuring high levels of service and professionalism. Kept up to date with product knowledge and any new products that were being introduced with different clients.Position was good but there was talk of downsizing so I left before this would take place as I was only a junior member of staff my ranking to stay would not have been high. Show less

West Wycombe, Buckinghamshire, United Kindgom

A live in position as a hotel assistant, Myself and a Chef was onsite in unison for insurance purposes and for the safety of the guests. Assisted with all aspects of service, reception, bar, waiting and room attending. It was an interesting place to work, with a lot of charm in an idyllic location. I enjoyed the time I was there but it was just a temporary 'life learning' experience.

Uxbridge, United Kingdom

Working as a silver service waiter in the banqueting and conference department.Also working as a catering assistant in the main student canteen.Learnt Silver Service waiting with Fork and Spoon from flats food safety, customer service skills and till operation.1st Job from Leaving school.

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