Kirsty Ware Email & Phone Number

York, England, United Kingdom

• Create content for all social channels. This involves producing engaging content across various social media platforms, such as Instagram, Twitter, Facebook, LinkedIn, and TikTok. Tailoring content to suit the unique format and audience of each platform.• Take ownership of the brand’s TikTok channel. As the owner of the TikTok channel, I am responsible for creating and curating content specifically for TikTok. Use TikTok’s features, trends, and creative tools to engage the audience and showcase the brand’s personality.• Increase views and engagement across social. Focus on strategies to boost views and engagement on all social channels.• Leverage TikTok’s algorithm by creating content that aligns with trending challenges, sounds, and formats.• Liaise and negotiate partnerships with micro and macro Influencers. Identify relevant influencers (both micro and macro) who align with the brand’s values and target audience.• Collaborate with influencers to create authentic content that promotes the brand.• Negotiate terms, compensation, and deliverables for influencer partnerships.• Create a video series that showcases the brand’s workplace culture, employee experiences, and unique perks. Feature real employees sharing their stories, career growth, and positive aspects of working for the brand. Use storytelling techniques to make the series engaging and relatable.

Lincoln, England, United Kingdom

• Develop and implement a new social media strategy across multiple platforms increasing followers, engagement, and growth rate across all - doubling previous year figures within the first 6 months. (2022)• Collaborated with an external agency to create an e-commerce solution for our florist leading to an increase of sales of over 30% compared to the previous year. • Plan, create and manage multi-channel marketing campaigns for a wide range of demographics, maximising click through rates to increase sales, engagement, and recruitment.• Organise, film and edit video and photography content to support digital marketing campaigns and colleague communications.• Train internal teams on all aspects of digital paid promotion, social media channel management and CMS.• Produce appealing content for the company website, intranet and colleague app using multiple CMS platforms.• Create and deliver innovative emails to a customer database which has grown from 50,000 members to 90,000 members in 2 years. • Conduct in depth statistical analysis of our social media following, Google listings, website traffic, paid for advertisements and emails – reporting to company executives, stakeholders and marketing managers.• Identify and implement up to date and on trends across social channels to increase followers, engagement and brand awareness.

· Organising patient referrals sent in via email, post or fax and redirecting to the correct doctors or department in order to be graded.· Booking, scheduling and rearranging appointments with patients over the phone.

· Providing a high standard of customer service to clients over the phone, in person and via email.· Liaising with clients about a wide range of products on offer, as well as discussing their design needs in depth.· Managing a vast client base and meeting strict deadlines.· Assisting the sales team in generating leads, landing sales of over £50k.

· Meeting and greeting customers, introducing them to new product lines, assisting them with product queries and product location.· Responsible for cash handling, including cashing up the checkouts at the end of a shift, depositing the outlets daily takings with the bank.