Overachieve hiring goals while maintaining 100% offer accept rateIntegrated AI and GPT tools to create boolean search strings for Senior, Lead, and Principal software engineersIncorporate and provide team training on AI and GPT to enhance productivity for routine recruiting and sourcing processesPartner with CTO to hire new Senior AI Engineering team.

Managed multiple programs for talent development, diversity, career coaching, and candidate experience.Collaborate with stakeholders, business leaders, human resources, finance, and Office of Equality to create and implement business process improvement to increase productivity and exceed deliverables.Built and grew business relationships with hiring teams to identify staffing needs, promotions and succession planning to create effective hiring strategies to hire best possible candidates. Exceeded hiring expectations.Conducted talent market analysis using US Bureau of Labor Statistics, City Demographics, SEEKout, and LinkedIn Recruiter to implement best strategies to source and attract talent in multiple markets.Lead external programs with Solutions Engineering leadership to train underrepresented minorities to transition careers to Solution Engineering.Task force responsible for providing training, learning development, and coaching opportunities for professional development resources for team.Representation Matters - Curated candidate invite list for Representation Matters diversity summit. Provided support as subject matter expert on hiring and talent pipeline.YearUP Mentor: talent development for multiple cohorts of interns. Provided learning paths and career growth coaching.Full life cycle recruiter for URM candidates for Sales, Solutions Engineer, and Business Value Services, and Business Development Representatives.Career coaching for candidates by leading resume review, interview prep, and career workshops.

End to end program management for all diversity programs initiatives, strategies, and budgeting.Conduct and provide talent market analysis to create effective headcount planning, recruiting and succession planning strategies.Consult and advise with VPs for succession planning and talent development of current line managers and staff employees.Select and attend hiring events targeting Underrepresented Minorities and female engineering candidates including. Analyzed yearly budget and ROI for events.Create 30/60/90 onboarding plans for new recruiters and human resources team members.

Lead recruiting operations to grow engineering team (Software Engineers, Validation Engineers, and Engineering Management)Direct recruiting strategy to focus on diversity hiring and inclusion.Implement and integrate recruiting resources including Entelo, Glassdoor, and AngelistMaintain 100% offer accept rate.

Lead and develop junior talent team members in sourcing, offer negotiation, resume review, and ATS reporting and dashboards.Create training decks for recruiting team onboarding and learning.Completed internal promotion cycles for 9 employees in two months.Compiled local talent market analysis for business division leaders.Hired URM and female candidates in leadership roles. Maintained 95% offer accept rate.

Sourced for Machine Learning and NLP for Twitter fraud team.Subject matter expert for resume writing and career development workshops.Sourced and hired Senior Engineering Manager (diversity) and software engineers for multiple teams including: Core Services and Abuse and Information Quality teams (backend and machine learning).Used various sourcing resources including LinkedIn Recruiter, internal ATS (Salesforce), and networking events.Participated and attracted candidates for networking events.Conducted preliminary phone screens, move candidates through process to onsite.

Provided recruiting and training program managers with creative sourcing techniques.Sourced passive Software Development Engineers and Engineering Managers in Palo Alto and SeattleShared recruiting strategies for backend and Machine Learning engineers with senior leadership.Attended diversity networking and hiring events. Used various sourcing tools.Vetted qualified engineers and submitted candidates to onsite interviews. Conducted phone screens and onsite interview prep.

Project owner to revamp high volume full lifecycle recruiting process. Hired 160 operations staff in 6 months. Curated and led hiring events.Implemented Greenhouse ATS to improve hiring quality and decrease interview process by 50%.Developed line employees to transition careers to Human Resource, recruiting, and business functions.Created, rolled out, and administered employee referral program.

Program manager for creating, implementing, and training staff on recruiting at start up.Created training decks focusing on unconscious bias, HR laws, EEO compliance, behavior interviewing, and resume review.Supervised and developed junior recruiter.Sourced and hired passive candidates for Engineering and business operations roles.Implemented recruiting tools: Jobvite, Entelo, Indeed Prime, Angel’s List, hCareers, and agencies.

Onboarded and trained new Technical Recruiters and Recruiting Specialist. Provided 30/60/90 day roadmaps. Conducted formal training for recruiting team on candidate experience, customer service, and negotiation techniques.Held formal training for systems. Created templates and SLAs to exceed goals. Created and implemented new templates, SLAs, and operating procedures to streamline the candidate interview process. Created training for internal ATS, LinkedIn, Indeed, and Boolean searches for various teams after 2 months of employment. Facilitated interviewer training for engineering staff.Consistently met and exceeded hiring goals, assist of team recruiters with sourcing, and strategic management of reaching hiring goals. Achieved 140% of hiring goals and 100% offer accepts. Increased employee referral satisfaction and increased candidate experience by 50%. Partnered with hiring managers for complex and high-level Director and Program Management roles; roles within Latin American countries including Chile and Brazil. Refined and evolved Recruiting Specialist role from administrative to hands on recruiting capacity in 5 months.

Supported team of 5 recruiters by sourcing passive candidates, screening candidates, queue management, reference checks, and managing candidate expectations. Expanded responsibilities and scope to full life cycle recruiting.Refined and evolved Recruiting Specialist role from administrative to hands on recruiting capacity Sourced passive candidates that accepted positions at GoogleBuilt strong relationships and trust with hiring managers and other recruiting teams to help overachieve hiring goalsExceeded expectations for offers extendsOnboarded/ trained new recruiters and sourcersCreated and lead ATS and sourcing trainingManaged and created team strategies to help team overachieve hiring goals for 5 quartersCreated and implemented new templates, SLAs, and operating procedures to help streamline candidate interview process for teamImproved candidate experience during interview processImproved Employee referral satisfactionUtilized transferrable sales management skills to create strategy, build pipeline, and source opportunities to help multiple recruiters meet their targeted hiring goals

Exceeded expectations by hiring 10 candidates within 3 months, with an additional 15 offers in review. Maintained 100% offer accept rate. Partnered with Corporate Infrastructure Operations team to bring on talent for G&A, software engineers, developers, technicians, operations, program management, leadership, and director level roles. Sourced and hired passive candidates for high-level roles from major competing tech companies such as Google, Facebook, and Microsoft.Championed diversity hiring by providing hiring managers well qualified underrepresented candidates.

Account Manager for over 500 hotel accounts in San Francisco Bay Area. Provided tools to increase revenue YoY.Created internal and external trainings in PowerPoint, Excel, Word, and Prezi.Held external client learning sessions.Instrumental in onboarding and new hire training.Managed career development for Junior account managers and Sales Coordinators.Attended trade shows, and conducted training seminars.

First group sales manager at the Avatar Hotel. Built group business from ground up with no previous records of groups, meetings, or contacts. Exceeded sales revenues and secured repeat groups.Account Management:Entertain clients face to faceCreated specials and promotions for loyal clientsAcquired new accounts by bringing in previous clientsLiaison between clients and staff to provide excellent serviceMaintained thorough knowledge of new products and services offeredFollowed current trends in sales to provide world class customer service to clientsSales Management:Nominated for “Sales Manager of The Year” and “President's Club” due to consistently exceeding yearly and quarterly sales revenue goalsExceeded 2010 yearly sales revenue goal by 35% and 2011 firsts quarter revenue by 100%Managed social media sites, created email, print , and trade show marketing collateralAssisted strategic planning and revenue maximization to increase revenue Assisted in setting budgets and revenue goals

Second highest producing sales manager for newly renovated all-suite property in Santa Clara. Managed all social accounts.Account Management:Meet with clients face to face to discuss changing needs and expectationsWorked with various departments to ensure quality of service for clientsProcess RFPsManage marketing campaigns, social media, and email marketingSales Management:Secured new accounts by conducting cold calls, developing marketing collateral, attending trade shows and vendor fairs for group and meetings marketNegotiated contracts , catering, and room set up for groups and meetingsIncreased sales revenue and secured returned bookings from previous meetings and groupsCreated email marketing and trade show collateral for department

Excelled to management trainee position after five months of employment at Five Diamond, Four Star, luxury hotel by passing rigorous selection processes. Directly under supervision of Executive Assistant Manager of Rooms (Rooms Director) and Assistant Rooms Executive, prestigious rotational learning experience as management trainee through all rooms division departments. Accomplishments and duties include:*Ensured product excellence through sales, market research, and guest retention. *Managed purchase orders and inventory controls for multiple departments including food and beverage and office supplies.*Managed multiple projects while building strong relations with guest and co-workers.*Increase sales revenue in reservations by implementing upsell strategies, verbiage, and tools. Help to increase professionalism and morale of sales and reservations employees to encourage higher reservations. *Increase interdepartmental and interdivisional communications.

Ensured accuracy of banquets by following BEO’s, group resumes, andworked closely with Director of Banquets, Banquet Managers, BanquetCaptains, Meeting and Special Events Managers, and Sales team.Responsibilities included:*Coordinated and executed important details for high volume events andmeetings for top companies and businesses holding meetings at hotelsfacilities*Delivered exceptional service to meeting planners, meeting contacts,and their guest.*Liaison between clients and hotel staff including banquet, catering,sales, front office, food and beverage, culinary, housekeeping, andengineering departments