Ashley Pressley Email & Phone Number

Washington D.C. Metro Area

ServiceNow Custom Financial and Human Resource Tracking Portal Application for Johnson&Johnson - Built custom Service Portal modeling widgets for tracking and trending financial data for a worldwide company managing thousands of employees across multiple regions. Included advanced JavaScript uniquely tailored to the company’s fiscal analytics, while leveraging a strategic table structure to allow for easy modifications or alternative economic functions to be utilized for future growth or other companies.YubiKey Registration Site for ServiceNow - PHP-based U2F registration application built to support the utilization of Yubico multi-factor authentication devices for ServiceNow. Integrated into the ServiceNow platform through an interchange of Rest API calls, facilitating the exchange of user and certificate data. Included pure HTML and CSS mimicking of a fully-branded ServiceNow portal for a seamless user experience.ServiceNow Defense Manpower Data Center Full Implementation and Development – Full deployment of the ServiceNow platform for all departments of DMDC. Lead customer workshops for requirements gathering, and subsequent weekly follow-up meetings for deep dives into user stories. Primary focus on architecting solutions for Human Resources, IT Support Management, and Customer Service Management.ServiceNow Army PEO EIS Full Implementation and Deployment – Full deployment of the ServiceNow platform across a multitude of facets for the US Army. Heavy focus on Service Portal delivery with front-end customizations to restrict access on a per group-basis.

Knoxville, Tennessee Area

Oak Ridge National Lab - Web Application GroupProject lead for public website migration from Drupal 7 to 8 environment. Includes massive overhaul of Content Type design. Custom Drupal website and module development.Oak Ridge National Lab - Service ManagementServiceNow support and module development.Department of Defense Homeland Defense and Security Information Analysis CenterBuilt public-facing web portal complete with custom CSS and hand-coded templates utilizing the Drupal platform. Included custom-developed and modified modules for document repository display, a bi-weekly updated RSS-like news display, and navigation hooks.Required implementation of C#, MSSQL, and Cron-based automated electronic push from Ruby-based private client document repository. Solr search engine implemented for public-facing repository website user searching, required extensive back-end setup and customization.Elaborate metrics data collection and analysis utilizing Google Analytics and server-based log reading.Analysis Center Document Repository for DOD HDIACBuilt .Net (C#) web application for users to approve documents, notifying the system to electronically push documents the public-facing Drupal website. Managed and maintained Java-based inherited stand-alone proprietary system intended for document metadata collection, supplemented by an embedded ticketing and customer base system. Built Ruby-based web application to replace antiquated repository system, and heavily customized open-sourced PHP-based support ticketing software for client’s needs.State Reporting System for the Institute of Museum and Library SciencesDeveloping a .Net (C#) web conditionally branching reporting system for users including IMLS staff, and SLAAs across the 50 states plus territories to enter state library project and grant information.Information International AssociatesWorked closely with graphic designer to create a new Drupal 7 theme for private business public-facing website.

Sexual Predator/Offender Map Project – Created a web application to track sexual predators by neighborhood through a combination of internal database information and Google Maps.Electronic BOLO Project – Migrated an antiquated data storage system (read: massive folder of Word documents) into a straightforward database-driven searchable website.Internet and Intranet Sites – Developed numerous internal and public-facing websites that are currently utilized by Alachua County law enforcement deputies, employees, and citizens.Installed, maintained, updated, and repaired the establishment’s fleet of desktop computers, Symantec ghost images, laptops, and printers.Managed the Helpdesk phone line, Helpdesk website, and assisted “walk-ins.”

Multi-tasked client project, website, email, and application schedule management.Created detailed technical documentation for clients to utilize web applications.Implemented and maintained custom office back-up solution.

Provided maintenance of public and private client websites, server repositories, and email.Worked directly with Production Manager to address 20- 30 individual clients’ specific needs.

Administered the master museum database.Reorganized physical media collection.