Ashley Brown Email & Phone Number

Current Revenue Cycle Systems Manager in Behavioral Healthcare with a primary focus on optimization and process efficiency improvements to drive increased revenue.Prior experience - Operations (Coding/Billing/Systems) Supervisor (+interim-manager) for a high-volume genetic testing labPerformed interim Billing & Operations/Systems Manager functions (June 2021-December 2022)Member of the Billing Governance (Compliance) CommitteeCPC certified (2013-Current)JSOX compliance contributorLean Six Sigma Yellow Belt certifiedXifin experience (high level/admin functions)Telcor experience (mid-level functions)Role Responsibilities:Supervise/Train/Develop 8+ direct reportsQuality Assurance AuditsOne-on-One engagement with direct reportsMaintain & distribute CPT/ICD-10 annual updatesCode & configure new/updated genetic testing offerings for billing system (Xifin) and lateral departmentsEnd-to-end system integration testingMedical Necessity Review (multiple payers with emphasis on Medicare and Humana)Claim denial reviewClient escalations and follow-upPayer partnership projects contributor - Humana White Paper projectQuery providers for medical documentation and diagnosis informationElectronic Medical Record (EMR) reviewIn addition to excelling in a supervisory/managerial role, I have been a Certified Professional Coder (CPC) since 2013 and am diligent in maintaining these credentials. I have experience across several specialties including molecular pathology (genetic testing), behavioral healthcare, anesthesia, surgical and more. I aim to expand my knowledge-base at every opportunity, to assist my team in quality and efficiency improvements and strive to do my best work the first time around. I have high standards for myself and my own work and always make myself available to lend a hand when the need arises. Getting the job done effectively, efficiently and expeditiously is my daily goal. I believe very strongly in cross-training and enjoy learning new tasks that will allow me the opportunity to help my company succeed and flow through all processes smoothly.

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  Adams State University

  Summa Cum Laude