Ashley Richardson Email & Phone Number

Suwanee, Ga, Us

Charged with performing many critical leadership functions for a leading oil and gas software company that provides logistics for the pipeline industry to enter, manage, and track shipments. Oversees the revenue, technology, and security programs, managing individual projects within each program. Ensures the alignment of program and project plans with organizational business strategies.➣ Earned commendation for transforming a previously unstructured team into an efficient and process-oriented Agile unit by implementing streamlined processes and introducing clear direction. ➣ In charge of over $2.5M in annual revenue related to enhancement projects for existing customers in FY23.➣ Oversaw the successful launch of the company’s first mobile application. ➣ Recognized for consistently leading the scrum team in achieving monthly predictability and profitability targets.➣ Implemented task-based time entry, identified time inefficiencies, and established metrics to analyze and optimize task performance. Devised and executed improvement plans to enhance team productivity.➣ Manages the scope, objectives, budget, and resources of each program's projects.➣ Implements appropriate communication methods and tracking tools to identify and manage milestones, action items, RAID logs, communication, testing, and rollout plans. ➣ Addresses project issues to enhance productivity, maintain quality standards, and exceed stakeholder expectations. Regularly reports overall program and project status to the Board of Directors.➣ Instituted a comprehensive project manual guiding processes and procedures throughout the organization. Facilitates Lessons Learned sessions to enhance future processes.➣ Serves as a scrum master for the development team, leading all ceremonies, removing obstacles, and executing sprints for successful project completion.

Alpharetta, Ga

Directed the end-to-end product and project offerings coordination for customers, overseeing the entire lifecycle from conception to implementation. Managed resources, schedules, timelines, and budgets to ensure the achievement of goals and delivery. Fostered collaboration among sales, implementation consultants, the product development team, quality assurance, and other cross-functional team members.➣ Co-designed a sales estimator tool allowing the sales team to generate accurate quotes based on customer needs. The tool’s output would feed into the project management tool (Clarizen) and integrate with a time-tracking tool (Jira) to allow real-time project burn-down of scope, budget, and timelines.➣ Conducted thorough reviews of Master Service Agreements (MSAs) and Statements of Work (SOWs) for accuracy and formulated precise project plans in Clarizen to facilitate the seamless execution of contracts.➣ Maintained and updated project plans, tracked deliverables, and addressed issues and risks using Clarizen. ➣ Created project financials and provided weekly updates to the executive team. Prepared concise summary slides for the Board of Directors utilizing Visio, PowerPoint, and Clarizen.➣ Established Standard Operating Procedures (SOPs) and trained solutions consultants on best practices for project status reporting, time reporting, and effective customer communication.

Duluth, Ga

Hired to help implement and support an integrated line of high-performance retail, e-commerce, knowledge management, and data warehouse technology for all levels within Macy’s, Inc. Served as a “go-to” technical leader, offering hands-on guidance, direction, and training to project team members.➣ Recipient of Macy’s Make Magic Award, a national award program that recognizes individuals for embodying values, driving profitability, and delivering exceptional performance.➣ Operated autonomously and collaborated with application directors, stakeholders, and system-level subject matter experts to lead large or highly integrated projects and programs. ➣ Determined the project's scope based on business requirements, aligning with customer expectations. ➣ Crafted and maintained project schedules, encompassing status, resources, deliverables, risks, issues, and timelines. Oversaw the project plan approval process to formalize the project management approach. ➣ Spearheaded project scope, schedule, and costs changes, employing techniques to ensure accuracy, updates, and alignment with authorized changes. Facilitated customer acceptance throughout the process.➣ Utilized Microsoft Project, Clarity, and Visio to orchestrate program and project plans, communicating milestones effectively to the team.

Atlanta, Ga

Engaged in daily collaboration with two offshore teams, each consisting of ten members, employing the Agile software development methodology within the Equifax Mortgage Services Division. Managed projects throughout the entire software development life cycle using MS Project, ensuring the timely and budget-friendly achievement of key delivery milestones. Demonstrated expertise in system-to-system applications within a JAVA environment.➣ Implemented the Dodd-Frank Mortgage Regulation and Anti-Predatory Lending Act, a substantial initiative that affected various aspects of the business and impacted all customers within a constrained timeline.➣ Served as the primary liaison for key client accounts, including Citi, SunTrust, and Wells Fargo. ➣ Teamed up with sales, product management, development, quality control, and release planning teams to oversee the seamless completion of all project phases.➣ Developed comprehensive sales training documentation for new product launches and conducted team training sessions via WebEx demos. Acted as a link between clients and development teams.➣ Identified process enhancements, devised client communication templates and rolled out an improved requirements process.

Atlanta, Ga

Collaborated daily on web-based applications within a VB .NET and MS SQL Server environment. Orchestrated gathering customer requirements across five divisions for a comprehensive government tracking software. ➣ Participated in weekly board meetings to discuss scope analysis, release schedules, and key deliverables.➣ Devised reports using Microsoft Reporting Services in coordination with diverse groups. Formulated test plans aligned with customer requirements and crafted regression test plans. ➣ Executed SQL queries through a SQL Query Analyzer to ensure proper data storage in back-end tables.➣ Played a pivotal role in the design of screen layouts using Visio and the construction of data definitions.➣ Provided regular updates to senior management, presenting metrics instrumental in optimizing processes and enhancing turnaround time for defect fixes.

Atlanta, Ga

Atlanta, Ga

Atlanta, Ga