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Ashley Riddle is listed as Customer-centric Leader who Thinks Outside the Box with the Ability to Develop Creative Solutions that Enhances the Customer Experience. based in North Little Rock, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Ashley Riddle.
Ashley Riddle previously worked as Vice President, Sales and Account Management at Delta Dental Of Arkansas and Director of Account Management at Delta Dental Of Arkansas. Ashley Riddle holds Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations from Arkansas State University.
A customer-centric , resourceful, and results-driven ACCOUNT MANAGEMENT EXECUTIVE with extensive experience in all aspects of key accounts, business development, client relationship management, customer experience/retention, technology implementation, process improvement, product management/launch, onboarding processes, vendor relations, and negotiations. Proven aptitude for generating growth opportunities, building key relationships, and overseeing high-profile accounts using strong communication and interpersonal skills and industry experience.
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Identified and implemented new growth opportunities, generated income, developed products, and led retention of existing customers. Hired, fired, developed, and coached members of management and sales team. Created department budget and sales projections annually. Prepared presentations and presented to board of directors sales and retention performance.
Directed account management of top 13 customers and account management team of six. Retained existing customers and provided exceptional experiences by serving as primary point of contact and expert with knowledge in most areas of organization to ensure accurate response to inquiries. Presented and negotiated premium renewals, recommended benefit options.
Led and strengthened relationships with key clients and brokers/consultants through industry knowledge and service excellence for customers with more than 500 enrolled employees. Prepared customer reporting monthly, quarterly, and annually based on client preference. Presented utilization reporting reviews with emphasis on year-over-year changes and.
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Ashley Riddle is listed as Customer-centric Leader who Thinks Outside the Box with the Ability to Develop Creative Solutions that Enhances the Customer Experience..
Ashley Riddle is based in North Little Rock, Arkansas, United States.
Ashley Riddle has worked for Delta Dental Of Arkansas.
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Ashley Riddle holds Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations from Arkansas State University.
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