* Impacted by the November 2024 company-wide layoffs *• Event Strategy & Execution: Developed and executed robust event strategies forinternational and domestic trade shows and conferences, while overseeing all logistical aspects including contract negotiations, identifying guest speakers, venue selection, and comprehensive timelines.• Innovative Event Design: Designed and built virtual event experiences such as webinars, registration websites, forms, and event mobile apps, ensuring captivating and informational experiences for attendees.• Cross-Functional Collaboration: Partnered with sales and product teams to define event objectives, messaging, and deliverables, ensuring cohesive event themes and effective communication.• Vendor Relationships: Managed relationships with vendors for event production, graphics, collateral, andgiveaways, ensuring timely payments and successful event execution.• Performance Metrics: Utilized survey technology tools to measure and analyze event performance, ROI, and KPIs, conducting postmortem reviews to refine strategies and enhance future events.• Budget Management: Oversaw event budgets, tracking expenses meticulously to ensure financial guidelines were adhered to while delivering high-impact events.

• Registration & Attendee Management: Developed and maintained the event registration data while managing complex attendee inquires and delivering high-level customer service throughout registration process.• Event Management Liaison: Acted as the event management liaison for regional sales and marketing teams, working within tight deadlines and balancing short-term needs with long-term strategic goals.• Detail-Oriented Logistics: Facilitated event logistics and created detailed multi-day agendas, including transportation, badging, gift orders, photographer bookings, restaurant reservations and catering, Boeing site/VIP factory tours, and excursions.

• Project Management: Served as the project manager for international airshows, assisting in planning, organizing, onsite coordination, and production to ensure seamless event execution.• Leadership Support: Supported the Customer Relations Leadership Team by managing Delegation of Authority records, maintaining SharePoint sites, and creating multifaceted agendas and presentations.• Logistics & Shipping: Organized and managed all major domestic and international event shipments, ensuring timely delivery of event supplies and customer gifts.

• Boeing Classic Pro-Am Golf Tournament: Developed F&B logistics for Boeing Skybox, organized guest transportation, and managed gift and VIP orders • Provided support for airline customer delivery events and dinners • Supported Regional Managers by assisting with agendas and event logistics • Implemented a wine inventory system to track all wine within Customer Relations

• Prepared contracts, letters of intent, proposals for clients, and turnover reports to properties• Led a team-wide fundraising event which benefited Project Linus, a local non-profit organization• Entered live data to analyze monthly sales and property response times for over 50 properties• Extensive knowledge of Marriott’s CI/SFA system

• Assisted front desk receptionists with guest check-ins, check-outs, and requests • Communicated with various airlines about airline-specific amenities provided by the hotel• Assisted in the concierge lounge and exclusive airline crew lounge