Ashley Shively

Ashley Shively Email and Phone Number

Senior Enterprise Investigator @ Capital One
Peoria, AZ, US
Ashley Shively's Location
Peoria, Arizona, United States, United States
Ashley Shively's Contact Details

Ashley Shively work email

Ashley Shively personal email

n/a
About Ashley Shively

I have always been drawn to true crime, mystery novels and solving complex puzzles. It only made sense to cultivate a career in the investigations space. I have spent the last 14 years investigating internal and external fraud and cybercrimes in both retail/e-commerce and financial banking spaces. Over 7 years' experience working with endpoint DLP detection tools, investigating incidents, identifying trends, mitigating risk, and advising on detection rule changes in accordance with regulatory requirements. I participated in multiple detection tool projects including but not limited to testing, validation, providing feedback and implementation. I enjoy fostering business relationships with Law Enforcement officials, other financial institutions, and internal business units to better collaborate on investigations and mitigate future risk. I hold a Bachelors of Science in Project management. I am a member of the International Association of Financial Crimes Investigators (IAFCI) and I hold both the CCCI and CFCI certifications from them. I am also trained in the Reid Technique of Interview and Interrogation. I will be working to earn the CISSP cyber security certification in 2024.

Ashley Shively's Current Company Details
Capital One

Capital One

View
Senior Enterprise Investigator
Peoria, AZ, US
Website:
capitalone.com
Employees:
63917
Ashley Shively Work Experience Details
  • Capital One
    Senior Enterprise Investigator
    Capital One
    Peoria, Az, Us
  • Discover Financial Services
    Senior Enterprise Investigator
    Discover Financial Services Jun 2022 - Present
    Phoenix, Arizona, United States
  • Discover Financial Services
    Internal Investigator
    Discover Financial Services Jan 2017 - Jun 2022
    Phoenix, Arizona Area
    Monitor all web and email activity using several DLP tools to ensure data leaving the company is handled securely. Analyze reporting and identify trends to support changes to existing detection rules and implement new detection rules when needed. Identify violations involving data miss-handling. Document and present all cases to a committee for review. Support all internal investigations, and assist Incident Response Team with all referred cases involving violations of company policy. Maintain monthly reporting for audit purposes. Certified in the Reid Technique of Investigative Interviewing and Advanced Interrogation
  • Gap Inc.
    Digital Investigations Specialist
    Gap Inc. Mar 2016 - Jan 2017
    Phoenix, Arizona Area
    Analyze data and reporting to identify theft trends, and drive internal/external investigations with a primary focus on gift card related fraud. Support all ecommerce investigations, and assist ORC and store Loss Prevention teams with internal/external fraud investigations. Create exception reporting when needed, and document all processes, and procedures regarding investigations. Manage multiple investigations simultaneously and prioritize accordingly. Build partnerships with financial institutions, law enforcement and other key business partners in Gap Inc., and other retail companies. Educate store LP teams on credit card processing rules and procedures. Conduct audits for business partners for all Gap Inc. brands when needed.
  • Gap Inc.
    Svc Fraud Investigator
    Gap Inc. Jul 2015 - Mar 2016
    Phoenix, Arizona Area
    Support digital investigations, and impact shrink, fraud and margin loss.Build partnerships with financial institutions, law enforcement and other key business partners within Gap Inc., and other retail companies. Primary focus on all gift card fraud and credit card fraud.
  • Gap Inc.
    Loss Prevention Agent
    Gap Inc. Mar 2013 - Jul 2015
    Phoenix, Arizona Area
    Utilize tools provided to identify theft trends externally and internally, coaching issues and initiate quality investigations to impact shortage in store and online. Conduct internal and external investigations involving employee theft, corporate policy violations, and all ecommerce related fraud. Partner with law enforcement on external cases in an effort to prosecute individuals responsible. Establish relationships with key business leaders internally and externally, and other Loss Prevention across all GID/GSC campuses to achieve a common goal. Identify potential loss within the warehouse. Develop and implement new audits to reduce loss internally. Create training aids and provide training to agents on newly introduced audits. Train 3rd party security staff on daily responsibilities when needed. Present in new employee orientation classes. Participate in individual training sessions. Monitor facilities via CCTV, conduct bag checks on all individuals entering/exiting the facility to ensure the facility is safe and secure at all times. Formally trained first responder for all medical emergencies that occur in the facility.
  • Gap Inc.
    Merchandise Handler
    Gap Inc. Mar 2012 - Mar 2013
    Phoenix, Arizona Area
    Manage the reconciliation process of inventory that has been allocated to a specific area of business. Utilize knowledge of tools provided to research lost inventory in an effort to locate and reduce shrink in the company. Advocate for customer service by researching product that is inconsistent with publicized information. Company Ambassador who welcomes new employees and ensures they are expertly trained in each area of the business as needed. Ensure customer orders are complete and accurate and are shipped to the customer in a timely matter.
  • Phoenix Comicon
    Photographer Assistant
    Phoenix Comicon May 2015 - Oct 2016
    Phoenix, Arizona Area
    PA for photobooth 2. Assisting photographers in a fast paced environment to catch issues with photos as quickly as possible to keep the lines flowing during all shoots with special guests.
  • Target
    Target Protection Specialist
    Target Oct 2011 - Apr 2012
    West Hollywood, Ca
    Conduct internal and external investigations involving employee theft, corporate policy violations, and all external fraud and theft cases. Conduct nightly shortage rounds to identify potential loss. Assist undercover agents on apprehension of individuals committing theft or fraud to include the operation of CCTV. Identify potential individuals that may warrant further investigation. Partner with law enforcement on internal and external cases in an effort to prosecute individuals. Recover merchandise by conducting receipt checks at the entrance and exits. Respond to all medical emergencies that occur in the facility.
  • Target
    Sale Floor
    Target Dec 2009 - Oct 2011
    West Hollywood Ca
    Pulling inventory for restocking the floor, and adding inventory into the system, completing inventory counts, zoning product, servicing customers and answer all question they might have, maintaining a clean, safe, and organized environment. Assisted with backup cashiering. Completed signage for the store every week. Offered alternative products or rain-checks if an item was not in stock.
  • Discover Financial Services
    Marketing Representative
    Discover Financial Services Jan 2009 - Mar 2009
    Phoenix, Az
    Educate members on benefits of their Discover Card Offer protection products to members while educating them on the benefits each has and the tools available through each service on all inbound/outbound calls
  • American Express Financial Advisors
    Corporate Services Representative
    American Express Financial Advisors May 2006 - Aug 2008
    Phoenix, Arizona Area
    Handled all general inquiries from members on their company issued American Express.Set up dispute and fraud cases for membersAssisted with account overviews, and one time courtesies.Reviewed accounts for limit increase upon request and provided information to members based on their company's instructions.

Ashley Shively Skills

Investigation Customer Service Reid Technique Of Interviewing And Interrogation Interviewing Loss Prevention

Ashley Shively Education Details

Frequently Asked Questions about Ashley Shively

What company does Ashley Shively work for?

Ashley Shively works for Capital One

What is Ashley Shively's role at the current company?

Ashley Shively's current role is Senior Enterprise Investigator.

What is Ashley Shively's email address?

Ashley Shively's email address is as****@****ver.com

What schools did Ashley Shively attend?

Ashley Shively attended Colorado State University-Global Campus, University Of Phoenix.

What skills is Ashley Shively known for?

Ashley Shively has skills like Investigation, Customer Service, Reid Technique Of Interviewing And Interrogation, Interviewing, Loss Prevention.

Who are Ashley Shively's colleagues?

Ashley Shively's colleagues are Saurabh Lal, Chris Hancock, Nikita Iyer, Danoosh J, Cody Maniord, Brandon Cayce, Jeyasree Perumal.

Not the Ashley Shively you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.