Ashley Snookes Email & Phone Number

Juneau, Alaska, United States

I lead the Client Services team at Spruce Root, which provides programs and services to entrepreneurs, members of the workforce, organizations, and individuals seeking to improve their businesses, personal financial literacy, or workforce readiness. We partner with more than 60 organizations in Alaska and beyond to provide services that support diverse communities, the environment, and the economy to thrive.Our programs have been recognized by the International Economic Development Council for excellence in Entrepreneurship; Economic Equality & Inclusion; and Multi-Year Economic Development.Some of my duties and accomplishments include:• Led product development and program management for a portfolio of 10-15 community-focused initiatives annually, serving 300+ clients across 19 communities.• Developed and implemented departmental strategic plans, KPIs, and data-driven reporting systems, resulting in a 148% increase in revenues and 86% client satisfaction score.• Managed a $1.5M department budget, growing contractual revenues 10x through strategic partnerships and high-quality deliverables.• Directed a team of four program managers, fostering collaboration with 20+ internal and 60+ external partners to deliver impactful community programs.• Leveraged data analytics and visualization tools to measure program success and drive continuous improvement.• Represented the organization at industry conferences, building brand awareness and fostering community engagement.

Juneau, Alaska, United States

I managed our programs and training workshops for entrepreneurs, provided one-on-one technical assistance and consulting, and collaborated with other partner organizations and communities on their projects.Some of my duties and accomplishments include:• Led cross-functional teams of 4-6 members to develop and execute multiple community-focused programs annually, serving 300+ clients and growing the client base by over 300%.• Designed and implemented three new programs, including program objectives, content creation, and event planning for both in-person and virtual formats.• Provided strategic consulting and technical assistance to 200+ entrepreneurs, guiding them through financial projections, business planning, and strategy across diverse industries.• Developed and managed program budgets from forecasting through execution and year-end review.• Created and implemented data-driven program strategies to meet organizational goals and objectives.• Delivered contracted services for business plan development and facilitation to Alaskan businesses and organizations, demonstrating versatility in product and service delivery.

Jeddah Governorate, Saudi Arabia

I worked in the Department of Development, Performance, and Measurement (DDPM). At DDPM, we created new programs to improve internal employee performance across the organization.• Led research initiatives and authored 15+ analyses and presentations for the Minister & advisors on internal development issues, demonstrating strong analytical and communication skills.• Spearheaded the development of a $500,000 training program, collaborating with cross-functional teams in analytics, operations, and communications.• Conducted comprehensive qualitative & quantitative analysis on survey results for 120 employees across 5 departments, identifying and implementing performance improvement recommendations.• Utilized data-driven approaches to inform strategic decision-making and program development.

Jeddah, Makkah, Saudi Arabia

As a Freelance Consultant, I provide strategic advice and hands-on expertise to diverse clients, focusing on product development, community engagement, and data-driven solutions. Key accomplishments include:• Contracted by a Saudi management consulting firm to author reports for the Saudi Arabian Ministry of Economy and Planning and representatives of the Saudi delegation to the United Nation’s International Labor Organization. • Delivered three comprehensive reports detailing quality measurement indicators in Education, Health Care, and Labor, demonstrating ability to analyze complex systems and provide actionable insights.

Jeddah Governorate, Saudi Arabia

Effat University is one of the top women's universities in Saudi Arabia. The General Education department provides core and elective courses for the undergraduate programs. Some of my duties and accomplishments include:• Led teams of 5-7 instructors per semester to develop and improve curricula, demonstrating strong leadership and consensus-building skills.• Coordinated with administration to align course content with university objectives and industry needs.• Implemented process improvements by conducting and analyzing a survey with 500+ student responses, showcasing data-driven decision-making skills.• Consistently ranked as a top instructor in student satisfaction surveys, highlighting ability to engage and satisfy stakeholders.• Taught 400+ students across various subjects, adapting content and delivery methods to meet diverse learning needs.

Nagoya, Aichi, Japan

ECC is one of the leading private education institutes in Japan. They offer a variety of English as a second language classes to adults and children.• Acquired $50,000+ in annual allocations for the newly established newsletter program by successfully initiating & developing the program & building support with key stakeholders.• Identified & implemented a variety of teaching strategies for a diverse range of students, including children as well as executives & employees from Toyota, Mitsubishi, and Sony.• Rated in the top 10% of teachers, with an average customer service satisfaction score of 5/5.

Greater New York City Area

The Impact Coalition is a non-profit organization that provides debate curricula and debating opportunities to students in the greater New York City area.• Managed $10,000+ procurement process by selecting vendors, negotiating contracts, and overseeing deliverables.• Led events for 1000+ students by managing volunteers, communicating with participants, & executing logistics.

Greater New York City Area

My internship was in the Department of Public Information, specifically in the Program Support Section. This section served as a liaison between the 63 field offices and the Secretariat, as well as other UN programs. • Edited and publicized 50+ public affairs feature articles for the U.N. website utilizing HTML.• Contributed to process improvements at 50+ UN Information Centers by analyzing & presenting findings on 50+ annual work plans.

Other; Certificate In Financial Accounting, Complete

HBS Online Financial Accounting is an 8-week, 60-hour online certificate program from Harvard Business School. This course teaches.

Master Of Arts (M.A.), International Security And Development, With Distinction (4.0 Eqv)

This course covered the major issues and critical debates within the field of International Security and Development, especially those.

Bachelor Of Science (B.S.), Political Science And International Relations, 3.6

Activities and Societies: Pi Sigma Alpha Political Science Honor Society, BYUI Speech and Debate Team, Community Service Program.

High School Diploma

Activities and Societies: Drama, Debate, and Forensics Team, SHS Jazz Band, SHS Vocal Jazz