Ashley Williams Email & Phone Number

Detroit, MI, US

Dearborn, Michigan, United States

Serve as product owner and collaborate with internal and external partners to develop innovative solutions to help agents better service customers. Develop business requirements, use cases/user stories and test plans; perform user acceptance testing and launch verification for new products and/or enhancements. Collaborate with global team representatives.

Dearborn, Michigan, United States

Oversaw technical work related to four Brand websites – Ford Credit US/Canada and Lincoln AFS US/Canada. Participated in the strategic creation and translation of the product road map into manageable product features in the backlog. Prioritized business and technical requirements using Agile and iterative software development practices. Removed impediments.

Dearborn, Michigan

Define strategies, plans and communications that enable the business of IT to deliver services. Build strong relationships with business partners and senior executives. Apply a change management approach to transition employees and teams from a current state to the desired state. Develop and execute an internal learning strategy. Coordinate culture refresh.

Greater Detroit Area

Assisted in-market consumers over the telephone to evaluate vehicle wants and needs by using investigative questions and discussing vehicles in a fun and exciting way. 1800CARSHOW is a leader in the digital automotive marketing space, by identifying "in-market" car shoppers and "hand raisers," and advancing them toward a sale.

Nationwide

Led project management initiatives simultaneously for 16 projects across 7 states through effective communication, strong organizational habits, and appropriate prioritization of work with limited direction. Served as a brand ambassador by promoting organizational values to a constituent base of over 200,000 women. Provided analysis and recommendations.

Mount Pleasant, Michigan

Supported general office functions of the Associate Vice President for Student Affairs and Vice President Enrollment and Student Services, including monitoring incoming phone and email communication, constituent relations, file management and inventory management. Analyzed prospective student recruitment data and synthesized information to optimize mass.

Mount Pleasant, MI

Corresponded with artists and local businesses about events, and acted as a liaison between the two to streamline communication and troubleshoot problems as they occurred; increased Art Battle event participation by 300% through recruitment efforts. Monitored social media activity and updated accounts in real-time to promote Art Reach of Mid-Michigan.

Master Of Science - Ms, Data Science & Business Analytics

B.S.B.A, Marketing: Communications Concentration, Summa Cum Laude

Activities and Societies: Alpha Chi Omega Sorority, Central Michigan University Career Services, Leadership Safari, Alternative Breaks.

Education record

Study abroad and travel experience through Central Michigan University