Ashley Burt Tedford Email & Phone Number

Conroe, Tx, Us

Tomball, Texas, United States

Work to establish strong, professional relationships with residents by promoting team collaboration anddelivering exemplary service.Monitor performance of individual leasing agents and coached on successful strategies.Train leasing professionals on regulatory requirements, company policies and officeprocedures.Collect, complete and process lease applications.Work with property manager to maintain market readiness and facilitate smooth transitions.Resolve conflicts between tenants regarding noise, encroachments, and parking.Verify income, assets, and expenses, and complete file tracking sheet for each applicant.Conduct property showings to highlight features, answer questions, and redirect concerns to closecontracts.Explain terms of lease and amounts to be paid to tenants.Keep records accurate, detailed and fully compliant with reporting requirements to meet state, local andfederal housing requirements.Analyze all audit results and resolve all compliance issues.Participate in various training and development programs.Process 210 recertification's annually to maintain LIHTC and HOME program compliance.

Conroe, Texas, United States

Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.Explained terms of lease and amounts to be paid to tenants.Collected, completed and processed lease applications.Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.Reduced financial discrepancies by monitoring credit card sales and deposits.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.Prepared billing statements and invoices for monthly rental fees and recorded transaction date, price and fees to support accuracy.Made outbound calls to vendors and customers to discuss and resolve account needs.Submitted cash and check deposits and generated cash receipts to record money received.Responded to inbound inquiries regarding accounts and payments.Managed and updated financial accounts and permanent records for more than 310 current clients.

Spring, Texas, United States

Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.Assessed condition of clients' skin in order to make recommendations to improve skin quality.Carried out administrative tasks, including product inventory checks, charting and consultations.Resolved customer complaints and facilitated conflict resolutions.Performed special anti-oxidant, acne and microdermabrasion facial services.Delivered unprecedented service to over 25 clients per week through personalized consultations, making experience unique for each client

Magnolia, Texas, United States

Assessed condition of clients' skin in order to make recommendations to improve skin quality.Sterilized equipment for patient treatments.Resolved customer complaints and facilitated conflict resolutions.Notified supervisor of supply needs to maintain stock of necessary items.Flexibly worked evenings and weekends to maintain proper spa coverage.Performed special anti-oxidant, acne and microdermabrasion facial services.Stocked treatment rooms with proper supplies.Brought in up to 30 new clients per month through targeted marketing and word-of-mouth referrals from satisfied clients.

Tomball, Texas, United States

Received and processed paperwork for titles, new license plates and renewals.Prepared tax and title documents to submit all legal transfer work to DMV.Organized and prepared tax and title documents to transfer ownership of property.Calculated and remitted state sales tax, service, and other chargesPerformed data entry and other administrative tasks to keep records and files organized and accurateExamined and verified 20 titles weekly

Spring, Texas, United States

Executed record filing system to improve document organization and management.Restocked supplies and placed purchase orders to maintain adequate stock levels.Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.Continually sought methods for improving daily operations, communications with clients,recordkeeping and data entry for increased efficiency.Managed phone and email correspondence and handled incoming and outgoing mail.Confirmed appointments, communicated with clients, and updated client records.Collected payments, processed transactions and updated relevant records.

Tomball, Texas, United States

Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.Managed staff schedules and maintained adequate coverage for all shifts.Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Bachelor Of Business Administration - Bba

Associate Of Arts - Aa, Business Administration And Management, General, 3.5

Aesthetician/Esthetician And Skin Care Specialist