Kapost is an industry leading provider of content marketing software, enabling customers to plan, produce, distribute, and analyze multiple content types (blogs, white papers, video, social media, landing pages, emails) through a single software platform. As a Customer Success Manager, I help to on-board and advise Kapost users on how to best use our software platform to centralize business process, scale production, and measure performance in order to drive results.

As a Client Service Manager, my aim is to deliver a compelling customer experience to my enterprise and wholesale accounts. My responsibilities include internal account team planning, customer on-boarding, customer project coordination, proposal/order support, and account stewardship.

Within four month of being hired as a Summer Sales Intern at Level 3 Communications, I transitioned to a quota-bearing sales role on the Denver Sales Team. I worked hard to to develop the technical, product, and sales knowledge for success before moving to a sales enablement and customer support role on the same team. My ability to create and cultivate strategic relationships with prospective enterprise customers in the Colorado market, and collaborate at client Director & Executive levels made me a valued contributor.

At time I was employed, Brighter Vision was a rapidly growing start-up providing search engine consulting to a diverse clientele. As an Account Manager, I helped clients tweak their websites for search engine results, while creating and implementing original content to increase visibility and reinforce brand.

A popular downtown restaurant in a town obsessed with food, Brasserie Ten Ten offers an upscale dining experience while remaining accessible. As a senior server, I displayed a knowledgeable command of the food and wine menu, and was responsible for training new hires. My reliability, strong interpersonal skills, and ability to handle high stress made me an ideal team player.