As a Service Administrator at Leaf Home Water Solutions, I specialize in assisting customers with their system servicing needs. I am usually one of the first contacts with a customer who is experiencing issues with their Leaf System(s), and my job consists mainly of troubleshooting with customers or opening service tickets so our local offices can make contact for appointments to assist further. I am simultaneously enrolled at the University of Cincinnati, working towards a paralegal degree. I possess a Google certification in Data Analytics, showcasing my technical expertise. My proficiency in problem-solving and exceptional organizational skills render me a desirable candidate for potential employers. I assume accountability for my actions and actively seek opportunities for growth and learning from my mistakes.