Ashley T. Email and Phone Number
Skilled and quality-driven systems engineer who is very passionate about seeking a career in cloud computing space, including the Azure and AWS technologies.Having progressed through a series of systems engineering roles, I have honed my skills when it comes to assisting in full Azure build-outs for server and application architecture. Throughout my career, I have been recognized for facilitating company’s success through expert management of technology operations to meet goals. I continually aim to oversee and evolve procedures into better, more efficient methods. I have demonstrated experience of developing effective network management systems.In addition to the above, I come equipped with high-level organizational abilities, attention to detail, multitasking, and time management skills. Possessing a collaborative leadership approach, I am committed to building high-performance technical teams and instituting high-quality services which support optimal business functioning.A few of my technical proficiencies include the following;- RMM Software: Connectwise Automate, TeamViewer Manager, Bomgar Remote Desktop Software, Autotask Endpoint Management, Spiceworks Inventory, ManageEngine, and TightVNC Remote Control - Workflow & Documentation: Powershell, Microsoft Power Automate, Microsoft Visio, BrightGauge, OpsGenie, KnowBe4, Axosoft OnTime Project Management, Cognito Forms, and ITGlue - Cloud Administration: Microsoft Azure, including Azure AD, virtual machines, virtual networks, NSGs, Cloud Shell CLI; Amazon Web Services (AWS), including IAM, EC2, S3, Route 53, and VPC; Hybrid Cloud environments; Microsoft 365 services- DevOps Administration: Agile, CI/CD Pipelines, Azure Kubernetes Service (AKS), Docker, Git, Jenkins, Terraform, Helm, Selenium- Server Administration: Virtualization via VMWare, Citrix XenCenter, and Windows Hyper-V, Failover Clustering, Administration of Windows Server 2019-2003, Active Directory/Domain Controller, Active Directory Federation Services, Group Policy, Exchange, and Linux Nagios instances- Network Administration: Cisco Meraki stack, Cisco ASAs, WatchGuard firewalls, SonicWall firewalls, Ubiquiti switches & APs, Aerohive ExtremeCloudIQ, Auvik Network Management, PRTG Network Monitor, Site-to-Site VPN, DNS, DHCP- Backup Administration: Azure Recovery Services, Cloudberry, Code42 CrashPlan, Deep Freeze Cloud, Dell AppAssure, MSP Backups, and Veeam Backup & ReplicationFeel free to drop me a private message or connect today, I'm always open to new contacts!
Optiv
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OptivPlano, Tx, Us
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Cloud AdministratorInfinicept Aug 2021 - PresentDenver, Co, Us -
System Engineer5Q Partners Aug 2016 - Aug 2021Peachtree Corners, Ga, UsDrawing upon more than 4 years as a System Engineer, I optimized virtual machines, as well as developed workflows and automations to ensure high levels of system and infrastructure availability. I drove full SOC2 compliance across client environments by implementing change management process. To create optimal network management system, I conducted root-cause analysis and corrective actions of issues. Leveraging my collaborative nature, I interfaced with professional services and account management teams for projects and client on-boarding by providing on-site assistance, remote support, and vendor management for nationwide users. A process-driven approach allowed me to implement best operations practices by maintaining client inventory, imaging new/replacement machines, and updating teams on current issues. Possessing a unique leadership style, I developed a high-performance team by conducting training for new technicians in Dallas region.My achievements for this job role include: - Received promotion twice from Client Service Associate to Technical Support Analyst to System Engineer for exceptional performance. - Attained 99.9% uptime for all client server and network environments. - Designed and integrated over 500 new processes and documents into company knowledgebase. - Accomplished initial troubleshooting triage for over 5K users across the globe. - Secured system against vulnerability by maintaining backup and disaster recovery solution, as well as administration of OS compliance and patch management. -
Systems AnalystSenior Care Centers Health And Rehabilitation Dec 2015 - Aug 2016Dallas, Texas, UsDuring my tenure as System Analyst, I enhanced customer service by overseeing all tickets and projects through utilization of ManageEngine's Service Desk software. By employing ManageEngine's ADManager Plus, I was able to create and modify user profiles, groups, organizational units, and Exchange properties, which led to improved process efficiency.A small selection of the achievements for this role were: - Achieved increased client satisfaction by providing optimal system functioning through desk-side and troubleshooting support, diagnosing and resolving issues for more than 10K users across 100 facilities in Texas and Louisiana. - Surpassed recommended quota of 20 tickets closed per day. -
System AnalystDigitech Computer, Inc Feb 2015 - Dec 2015Chappaqua, Ny, UsThis role allowed me to supply exceptional desktop support services to all end users. Moreover, I contributed high-quality technical expertise to ensure smooth network operations by executing network administration functions, including network user accounts/permissions set up, passwords reset as well as administration of group policies via Active Directory.Through regular coordination with consultants, vendors, and remote client technicians, I was successful at maintaining a reliable, secure, and efficient data communications network. In this role, I have demonstrated technical competency by designing batch scripts to automate scheduled tasks, supporting management of distributed file system, and fulfilling SOC1 audit requirements to achieve high-level functioning.The values I have driven during this role include: - Provided company with 100% onsite and offsite support for three months while sourcing second engineer. - Identified and resolved VPN and terminal server issues by providing remote support. - Enhanced team productivity by utilizing leadership skills to train new technicians. -
Database Marketing ManagerDallas Stars 2007 - 2012Frisco, Tx, UsAs a Database Marketing Manager, I was able to enhance functionality of database applications by implementing several systems, including upgrade of Microsoft Dynamics 3.0 to version 4.0. I was noted for increasing overall profit margins by deploying cloud computing to enhance process efficiencies.My ability to boost Salesforce performance was evident through execution of training and design of manuals for CRM operations.My achievements for this role were: - Transition of 100% company's CRM SQL database and processes from Microsoft Dynamics to Salesforce. - Accelerated key marketing operations by analyzing and deploying multiple marketing automation systems. - Played integral role in support business transformation toward implementation of TicketMaster sales system. -
Inside Sales RepresentativeTexas Rangers Baseball Club 2006 - 2007Arlington, Texas, Us
Ashley T. Education Details
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Texas A&M UniversityBusiness Administration
Frequently Asked Questions about Ashley T.
What company does Ashley T. work for?
Ashley T. works for Optiv
What is Ashley T.'s role at the current company?
Ashley T.'s current role is Boasting an extensive experience of executing process improvementinitiatives to resolve technical challenges and expand company’s Azure/Cloudinfrastructure to support long-term success..
What schools did Ashley T. attend?
Ashley T. attended Texas A&m University.
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