Ashley Kilgore Email & Phone Number

-Coaching others to reach their fitness goals and maintain them.-Following up with customers to see if the program is working for them and how to help if they are having issues or any questions.-As a coach, I also use a workout program and use the products, which have shown my customers that the product does work.-This position requires me to push myself as well as keep my customers motivated in order to be successful.

United States

While at EDCO, my job was to sort medical charts in the correct order to be scanned into the system electronically properly. I also scanned the charts into the system and quality checked the charts once they were scanned. It was my responsibility to comply with HIPAA laws in order to protect patient privacy.

Macon, Georgia

-Take and handle all incoming calls into the Claims Department.-Set up new claims and handle them or make sure they are handled by the correct adjuster.-Appropriately handle all sensitive customer information.-Discuss coverages and handle damages.-Resolve any problems or concerns customers may have.-Attempt to sell customers on our Repair Express Program as a part of our Sales goal.-Use my time management skills to multitask and handle all claims assigned to me while handling new calls coming in.-I have been recognized by customers and supervisors in this position for the level of customer service I have given and this recognition is usually sent out to the whole floor in an email.-I also currently have the highest Sales rate out of everyone else on my team for the month of June and have been recognized for that as well.

Macon, Ga

-Training new Imaging Technicians.-Coaching each Imaging Technician on how they could improve their performance.-Creating Microsoft Excel sheets to compile results for each Imaging Technician and discuss their results with them.-Ensure all of the mail was processed, even if that meant staying late to make sure it was completed.-Even as management, I worked with the rest of the department and did whatever needed to be done to be as efficient as possible.

Macon, Ga

-Prepare claims and policy mail that was received to be scanned into an electronic file.-Once scanned, we verified that each piece of mail went to the correct claim.-Corrected any errors with the mail if it was scanned improperly.-The goal was to make sure we had all of the mail prepped, scanned, and sent into the correct claim file by the end of the evening.-Our department worked as a team to make sure everything was completed by midnight.-As an Imaging Technician, my excellent performance was recognized very early on. My manager announced that I was going to get a promotion after three months of being with the company, which is typically not allowed, but she made the exception.

Business Administration And Management, General

Business Administration And Management, General

High School Diploma

Activities and Societies: Marching Band, Symphonic Band (1st Chair), Spanish Club, and Theatre I was involved in Marching and Symphonic.