Ashlie Boudreau Email & Phone Number

New Hampshire, United States

- Create Jobs in JD Edwards by retrieving information in WebSpoc. - Run monthly reports (for Depot/CRC/Help Desk).- Create Journal Entries- Work closely with finance on monthly reporting and submitting journal entries. - Review cost sheets for accurate information for journal entries. - Create Ad-hoc’s - Create partner purchase orders.- work closely with.

• Batch in form types received (new groups, renewals, dental files, Optum rx errors, etc.) into SharePoint and databases for processors to review and complete
• Sort mail
• Assign work and projects to other departments
• Answer continuous pings from processors requesting work
• Connect with processors to make sure they are completing assigned work, following up to see if they can take on more work or rushes depending on inventory.
• Enter time sensitive customer information into Large Group, Member, and Small Group Databases

• Maintaining knowledge of Medicaid insurance guidelines
• Bill patients according to their visits, and prior authorization
• Log prior authorization issues
• Keep track of patients with prior authorization issues
• Knowledge of looking into Billing Report Differences

• Deliver exceptional customer service
• Handle a high volume of calls
• Assist stores, and delivery teams with customers furniture, and accounts
• Schedule services, and deliveries
• Set up part orders, even exchanges, and/or reselections.
• Review all relevant information related to the customers claims