Ashlyn Tolson Email & Phone Number

Sonoma County, Ca

Provide exceptional customer service to guests with a professional and friendly approach. Train new employees on standard operating procedures, fostering a cooperative and open training environment to enhance staff retention. Additionally, I communicate effectively with kitchen staff, event planners, clients, and colleagues to ensure events run smoothly and timelines are met.

Sonoma County, California, United States

My passion for education and quality care fuels my commitment to nurturing children's growth and supporting families as a nanny. I collaborated with specialists to develop therapy and behavioral modification plans, managing a child's therapy schedule and ensuring adherence to medication regimens. I researched best practices for feeding, sleeping, and major life transitions, planning age-appropriate educational activities that foster emotional and social development. Additionally, I conducted thorough evaluations of local preschools to identify and enroll children in priority programs. By organizing household projects and prioritizing schedules, I enhanced operational efficiency while fostering children’s social skills, encouraging confidence, cooperation, and effective communication.

Santa Rosa, California, United States

Managed safety standards for over 50 employees, promoting the reporting of unsafe practices and writing incident analysis reports that led to a reduction in incidents. I drafted and led weekly safety meetings to foster a collaborative team environment between field and office staff. Additionally, I created and implemented comprehensive training and certification programs, streamlining the onboarding process to enhance efficiency for new hires. I also ensured compliance with contractual and legal safety requirements, keeping employees updated on licenses and certifications, and implemented COVID-19 policies in response to evolving pandemic guidelines.

Beijing Suburb, China

Launched and managed a General Store at the base of the Great Wall of China for a sustainable eco hotel and restaurant, developing the standard operating procedure manual. Sourced local products, conducted market research for pricing, and created marketing materials. Additionally, I trained new staff on the rollout of reservation software while delivering excellent customer service in a fast-paced environment.