Adam Hoffmann Email & Phone Number

Warren, Michigan, United States

Melbourne, Florida, United States

• Develop workshop materials (physical/digital) and facilitate collaboration sessions with CX ecosystem partners.
• Execute ideation, rapid prototyping, and evaluation activities to build and test hypotheses utilizing a human-centered approach.
• Train and coach frontline employees on how to execute their part of the customer experience.
• Monitor (w/VoC & Strategy Insights) customer feedback, CX metrics for evidence of delivery

Florida, United States

• Mainline Real-time Conversation Maps make it simple to remove social media blinders, amplify your voice, shape conversations & target opportunities.
• Conducted comprehensive research & led the rapid development of an MVP product
• Created pitch materials, built website & established the brand vision
• Closed seed round raise 300% oversubscribed
• Led UI/UX efforts for a functional MVP in 120 days

Melbourne, Florida Area

• Provided business insights, creative direction, and presentation materials for 17 brands.
• Productized agency offerings leading to 500% growth in the first year.
• Championed development of social media tool which generated 30% of annual agency revenue.

Indialantic, Florida

• The SmartOffice is a no-code automation platform; built to close the gap between IoT & results.
• Won the 2018 IoT Evolution Product of the Year Award.
• Launched SmartOffice product line within 180 days of start.
• Created presentation and data visualizations leading to the acquisition of the product.

Portland, Oregon Area

• Led 20 strategic, creative, & technical staff while managing a budget of over $750k per month.
• Coordinated with the account team and reduced monthly creative spend by 25% without layoffs.
• Developed product strategy & supervised the development of digital assets that enabled two start-ups to acquire 500K+ in investor funds over twelve months individually.

Portland, Oregon Area

• Led digital marketing strategy that exceeded conversion goals and reduced time to market for future campaigns by 75%.
• Connected CRM, MAP, project management & analytics tools, managing five direct reports.

Portland, Oregon Area

• Increased retention of project management staff from 46% to 87% within a year.
• Directed the operating model for 45 members team, generating $8.5M in annual revenue, while working for clients in the financial, consumer, and industrial products, energy, technology, and healthcare industries.
• Established a continuous improvement program & designed communication standard for strategic, creative, technical, account, and project management staff.

Portland, Oregon Area

• Traveled to client sites to facilitate new business development & strategic dialogs.
• Interim Account Director & Senior Producer for a $600K account while managing a portfolio of additional integrated marketing initiatives, totaling $2M in annual revenue.

Portland, Oregon

• Authored a guide on the power & usefulness of social media in military communications. This guide documented better ways to utilize and harness social media and deploy the best tools associated with social media.
• Collaborated with the media outlets & conducted public speaking during mountain rescue operations and deployment of events, covering local/national television, print, and radio.
• Won the 2011 Air Force Reserve Command Media Contest award in the Graphic Illustration category.

Portland, Oregon Area

• Managed $1.5M annual portfolio of clients.
• Led team to win Web Marketing Association 2013 Award for Outstanding Achievement in Internet Advertising.

Portland, Oregon

• Increased profit margins by 15% within a year by initiating and managing an effort to establish new processes.
• Directed international remote teams of up to 30 people

Portland, Oregon Area

• Managed $2M annually, specializing in new technology projects. Managed complex software development projects in wearable technology and video analytics.
• Spearheaded an independent Quality Assurance team, increasing project quality and reducing development hours caused by bug-fixing cycles User Interface.

Portland, Oregon Area

• Participated in branding reviews for projects with corporate brand managers. Completed video, motion effect, and Flash animated web deliverables.
• Designed all projects to be localized into as many as thirty-six languages