Ashok Kumar Email & Phone Number

Bengaluru, Karnataka, India

• Build long term relation with the Tenants & Management for Smooth operations of Mall.• Enhanced cleanliness, safety, inventory, product management and customer satisfaction by introducing new operations policies and procedures.• Monitor all contractor performances including cleaning and security and address issues accordingly dependent upon severity either personally or through relevant centre management team owner• Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions• Ensure 100% implementation of marketing activities at Malls which increases the customer footfall. • Partner with visual merchandising to implement directives, and ensure compelling visual standards are met at all times• Taking care of a store of 2 lakhs square feet mall.• Maintain Good relationship & encourage the work done by team.• Have to handle 162 Staffs including 20 technicians & Securities. • Maintained SOP in organization.• Deliver the work as per the time line to the senior and HO.

Bangalore

Roles and Responsibilities in Reliance Trends fashion Ltd• Build long term relation with the customers and make each & every customer prior.• Ensure 100% implementation of marketing activities at store which increases the customer buying. • Taking care of a store of 25000 square feet.• Maintain sales category wise & Ensure meet the targets.• Doing regular activities in SAP like on Time GRNs, RTV on Time as per process.• Have to handle 62 Staffs’ (4TL & 4 Department managers).• Responsible for tracking of cash collections at store and proper maintaining the records(C&A).• Maintained SOP in organization.• Deliver the work as per the time line to the senior and HO.• Maintaining shrinkage level lesser than the given parameter.

Bengaluru, Karnataka, India

• Tracking Budget Expenses, Staffing, Quality Management, Managing processes, Organization, Coaching, Communication process, Disciplining employees, motivating others, promoting process, improvement & reporting skills. • Ensure the smooth and adequate flow of information within the company to facilitate other business operations.• Purchases printed materials and forms by obtaining requirements, negotiating price, Quality and delivery, Approving Invoices.• Overseeing Facilities services, Maintenance activities and tradespersons.• Ensure Operations adhere to policies and regulations.• Achieves financial objectives by anticipating requirements, submitting information for budget preparation, scheduling expenditures, monitoring cost & analyzing variances.• Checking of All Legal documents & licenses of the organization to avoid any legal issues.• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.• Monitor costs & expenses to assist in budget preparation.• Driving sales through innovative Ideas.• Analyzing and preparing SMART action plans for Sales, Shrink.• Taking an additional responsibility as an ethics counselor where solving grievances of the staff.

Bengaluru, Karnataka, India

Achievements at Star Bazaar• Joined STAR BAZAAR INDIA PVT LTD in 22-6-2009 as department manager for General merchandise & consumer durables department.• Promoted as Asst- manager operations in August 2010 for Good Performance.• Promoted as Deputy Store manager in June 2012 for increasing the sales from negative sale to positive sales of the Departments.• Achievement in Training the Team members for getting up for Next level positions. (Getting 8 staffs promotion for best performance).• Opportunity to select for 3 store set up in Bangalore (Yeshwantpur, Rajainagar & RR nagar store opening) Opportunity to run a store of 50,000 Sqft in absence of a store manager & handled the operations successfully.• Got Award for BEST INDIVIDUAL PERFORMANCE for 2012-2013 from board of Directors.• Got Promoted as MANAGER OPERATIONS for STAR MARKET, HSR LAYOUT from MAY 2014.• Got Promoted As DC operations Manager For Fresh at Trent hyper market limited ( Star Bazaar Ind Pvt LTD)

Bengaluru Area, India

Department Management:1. Heading a team of 54 executives2. Ensuring that the Department is neat & organized3. Ensuring that the goods needed for sale are available and are in right ratio and right display.4. Ensuring the availability of proper POS & self-talker.5. Controlling pilferages and miss use of merchandise 6. Holding department meeting & discussing issue on sales, stocks and achievements.7. Attending meeting with manager & discussing issue on sales, targets, stocks & other developments.8. Market survey and analysis to ensure that the product sold are cheaper compared to the market-operated price.

Master'S Degree, Marketing/Marketing Management, General, First Class

Activities and Societies: volley ball,cricket,music

Bachelor Of Commerce - Bcom, Business/Commerce, General

Bachelor Of Commerce - Bcom, Business/Commerce, General