1. Outstanding customer service in person or on the phone. 2. Generating revenue more than targeted amount by loyalty programs and rewards. 3. Accurately using our POS system, enhance brands image as well as sales by upholding appearance and cleanliness standards, and contribute to a collaborative and high-energy work environment. 4. Be the best while interacting with customers, taking and delivering orders, greetings and feedbacks. 5. Assessing the value, importance, and quality of things or people to bring out efficiency and effectiveness. 6. Satisfy customers with solutions in response to inquiries about P&S and to handle and resolve complaints.

1. Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics. 2. Cooperate with newly formed emerging sales team to help market and promote ARORA RICE TRADERS premier brands, which in the first 30 days has driven 3.2 million rupees in revenue. 3. Collaborate with EVP of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff. 4. Organized and prioritized various activities like customer service, processing and managing customer orders, billing, and staff management and collect monthly regional sales reports, analyze and report the forecasting and budgeting process in Excel to Marketing Manager. 5. Improve performance metrics data and leverage it to effectively coach, train and develop the Sales Support team, also solving problems, complaints and inquiries effectively. 6. Development and implementation of new processes and procedures for effective and efficient team operations.

1. Generating orders by outbound sales calls, providing a high level of customer service. 2. Accomplishing smooth processes and procedures for calling, reporting, training and metrics as per policies using different sales methodologies. 3. Accurately process sales and customer requests in a timely manner. 4. Ensuring organizational growth by managing every customer in a credible and professional manner along with meeting KPI.