Ashok Kumar Email & Phone Number

Gurugram, Haryana, India

• Working for a Canadian pharmacy application project that is utilized by store pharmacists.• Enhancing the application by introducing features to streamline pharmacist workflows.• Collaborating with business stakeholders to grasp issues, particularly focusing on revenue.• Updating opportunity canvases, problem statements, and business rules within Confluence.• Crafting acceptance criteria and detailed user stories.• Orchestrating Agile ceremonies including Product Backlog refinement, Sprint planning, and Daily Standups• Monitoring project advancement and mitigating impediments.• Providing guidance and support to Development and Quality Assurance teams concerning product and business requirements.• Clarifying requirements and conducting walkthroughs for the development and QA teams.• Serving as a liaison between business stakeholders, Developers, and QA teams.• Securing stakeholder sign-off and addressing any queries or adjustments as necessary.

Gurugram, Haryana, India

•Worked for Salesforce development project that offers solutions for hospitals and clinics to meet patient scheduling needs.•In a Techno-functional role, assist dev and QA team in understanding and clarifying requirements as per healthcare laws. •Engage with stakeholders across various levels to ensure business requirements.•Prepare comprehensive documentation like BRD, FRD and documenting process workflows.•Conduct manual testing in both Classic & Lightning interfaces and document identified issues.•Provide demo to stakeholders of the application and gather insights, feedback, and validation.•Supervised end-to-end billing operations, ensuring compliance with HIPAA regulations and CMS guidelines.•Address and resolve EDI rejections encountered during the initial claim submission to payers.

New Delhi Area, India

Noida, Uttar Pradesh, India

Pgdm: Post Graduate Diploma In Management, Operations Management

Registration # E71****15

Master’S Degree, English Language And Literature, General

Bachelor Of Arts - Ba

Senior Secondary, Science

Matriculation