Business Analyst
Westlake Village, Ca
• Served as an internal control to validate and monitor standards, measure performance and ensure compliance with Bank of America’s corporate risk policy for legal proceedings.• Corresponded with FNMA, FHLMC, and MI companies for the purpose of reconciling discrepancies in their repurchase/rebuttal claim letters while meeting strict SLA requirements. This required an extensive background in residential mortgage loan underwriting, compliance, and forensic underwriting. • Performed Quality Assurance (QA) reviews for researching and obtaining mortgage documents and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans which improved portfolio metrics by 90% in a year.• Performed comprehensive reviews on servicing loans to ensure banks position was formidable, as various claims would arise.• Reviewed and assessed diligently to meet deadlines for an array of servicing projects including: MICO, PWL & PLS Monoline. • Created reports using Excel for associates based on SLA requirements to manage the pipeline appropriately, by which loans can be categorized within the time frame for MI and Investors to gather and provide the required documentations.• Identified trends and tall bars, formatted the information into power point slides, and presented to the management team to adhere to the company’s risk culture. • Met all departmental goals for productivity, quality and turnaround time by always reviewing to the most recent job aids, and internal/external communications, as well as all investor guidelines.