Real Time Analyst
CurrentReal time monitoring of service levels.Real time monitoring of adherence through WFM.Stakeholder communication.Stakeholder management.Report generation and delivery.
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Ash R. is listed as Real Time Analyst @ G4S | Reporting & Analysis Expert at G4S, a company with 66412 employees, based in Platt Bridge, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ash R..
Ash R. previously worked as Real Time Analyst at G4S and Customer Service Advisor at Serco. Ash R. holds Certificate Of Higher Education, Psychology And Health Studies from University Of Central Lancashire.
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With a background in Psychology and Health Studies, I am a Real Time Analyst at G4S, where I use my analytical and problem-solving skills to monitor and optimise the performance and efficiency of the operations. Since Feb 2021, I have been responsible for real-time data analysis, reporting, and stakeholder communication, as well as identifying and resolving issues that affect the service levels and adherence.I enjoy the challenge and the opportunity to make a positive impact on the business and the customers, and I am always eager to learn and develop new skills. Previously, I worked as a Customer Service Advisor at Serco for six months, where I gained valuable experience in handling customer enquiries, complaints, and feedback, as well as working in a fast-paced and dynamic environment. I am passionate about understanding human behaviour, motivation, and well-being, and I apply it to my work. I am also committed to delivering high-quality results and exceeding expectations, and I value collaboration, innovation, and customer satisfaction. I am currently working towards my CIPD Level 3 Foundation qualification in People Management.
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Wath Upon Dearne, England, United Kingdom
Real time monitoring of service levels.Real time monitoring of adherence through WFM.Stakeholder communication.Stakeholder management.Report generation and delivery.
Hook, England, United Kingdom
Handled claimant queries and inbound calls.Customer service.Assisted with complaints.Assisted Case Managers with relevant data.Complimented by stakeholders and customers on customer service.Mentored and coached new hires.Floor-walking for new hires.Backfilled for Team Manager when on leave.Improved team KPI's and assisted agents on Personal Improvement.
Other employees you can reach at g4s.com. View company contacts for 66412 employees →
Miguel López-Ferrol
Colleague at G4SMadrid, Community Of Madrid, Spain, Spain
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WD
Wolfgang Dielacher
Colleague at G4SAustria, Austria
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PK
Pawan Kumar Mishra Monu
Colleague at G4SWashim, India, India
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KC
Kitwe Control
Colleague at G4SZambia, Zambia
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AB
Alfred Bell
Colleague at G4SBelfast Metropolitan Area, United Kingdom
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LA
Levry Arsene Dogbou
Colleague at G4SCôte d'Ivoire, Côte d'Ivoire
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AM
Aubert Mthembu
Colleague at G4SKwaZulu-Natal, South Africa, South Africa
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CT
Colton Thompson
Colleague at G4SGreater Monroe Area, United States
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JL
Jorge Luis Castro Gomez Alzate Uribe
Colleague at G4SEcuador, Ecuador
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BA
Benard Alango
Colleague at G4SKenya, Kenya
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Quick answers generated from the profile data available on this page.
Ash R. works for G4S.
Ash R. is listed as Real Time Analyst @ G4S | Reporting & Analysis Expert at G4S.
Ash R. is based in Platt Bridge, England, United Kingdom while working with G4S.
Ash R. has worked for G4S and Serco.
Ash R.'s colleagues at G4S include Miguel López-Ferrol, Wolfgang Dielacher, Pawan Kumar Mishra Monu, Kitwe Control, and Alfred Bell.
You can use AeroLeads to view verified contact signals for Ash R. at G4S, including work email, phone, and LinkedIn data when available.
Ash R. holds Certificate Of Higher Education, Psychology And Health Studies from University Of Central Lancashire.
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