Ashraf Ali Email & Phone Number

Kuwait

− Lead price tags/digital platform implementation initiative with IT – iRex M3− Work closely with retail business in drawing up business requirements− Manage/engage appropriate resources and timeframes to meet deadlines− Preliminary user acceptance testing planning/execution prior implementation− Monitor/address post implementation issues− Self-confident and influential in dealing with internal and external customers− Coordinate and carry daily activities related to price tags/digital content system− Follow pre-set digital content guidelines in updating digital content on daily basis− Prepare and distribute marketing reports on daily basis – SAP BI (Business Intelligence Platform)− Coordinate/facilitate design, creation, and production of digital content for price tags system− Ensure proper review of content with content owners before implementation− Track products pending for content and follow-up with product teams− Communicate price tags changes to stores, product teams and retail departments− Provide guidelines on price tags system/process changes before implementation− Provide support/training to users pre/post implementation of print/digital platform− Troubleshoot/resolve technical/functional issues on price tags and content management system− Manage content changes i.e., feature icons, brand logos, price tags templates etc.− Manage digital content libraries to ensures it is at consistent standard

Kuwait

− Lead business process improvement and system mapping initiatives with IT− Lead retail business new stores opening/renovation requirements with IT− Organize, plan and execute system rollouts, system changes and system enhancements.− Manage business requirements/expectations for IT systems/equipment’s deployment projects− Instrumental in retail SAP ECC 6.0 upgrade (received SAP certificate of appreciation)− Design, develop and implement business objects reports for retail business− Work closely with retail business in drawing up business requirements− Analyze business system requirements – SAP/POS/BO− Translate business requirements into best value business solutions− Conduct business requirements feasibility studies − Produce high level and detailed solutions, oversee development, and implement solutions− Manage/engage appropriate resources and timeframes to meet deadlines− Preliminary user acceptance testing planning/execution prior implementation− Monitor/address post implementation issues

Kuwait

− Prepare and circulate monthly management reports− Design, develop and implement standard reports for retail business− Lead business improvement initiative using Lean Six Sigma Methodology− Organize, plan and execute system rollouts, system changes and system enhancements.− Work closely with retail business in drawing up business requirements− Analyze business system requirements – SAP/POS/BO− Conduct business requirements feasibility studies − Translate business requirements into best value business solutions− Produce high level and detailed solutions− Oversee development and implement solutions− Define project objectives− Produce relevant documentations− Manage/engage appropriate resources− Manage timeframes to meet deadlines− Preliminary user acceptance testing planning/execution prior implementation− Monitor/address post implementation issues

Kuwait

− Lead service center new module implementation scenarios testing for all processes – SAP− Lead platform hardware business setup and user acceptance testing − Report issues to IT Support Team for resolution – SAP/POS/BO− Update electronics budget data & targets on oracle databases− Initiate new roles and authorizations – SAP service module− Distribute monthly instore advertising/promotions templates to all stores− Initiate roles and authorization update/change requests – SAP/POS− Develop new templates for monthly in-store promotions for all stores− Develop customer visit tracking solution− Develop foreign purchase order upload solution− Build user documentations− Build service center user manual – SAP service module− Build service center user manual loaner units – SAP− Build article creation process user documentation – SAP− Build foreign purchase process user documentation – SAP− Build local purchase process user documentation – SAP

Kuwait

− Design/develop Business Objects reports− Initiate new users access requests – SAP/POS/BO− Initiate new roles and authorizations requests – SAP/POS/BO− Initiate new users email/group email id requests− Track displays for price tags soft launch across stores− Track price tags implementation status by stores− Track pending product content update status by product teams− Communicate content related corrections to stores for price tags printing− Develop training presentations/manuals – SAP/POS/BO− Develop customer visit tracking by nationality solution− Develop customer care survey solution – Furniture / Home Accessories / Textile

Kuwait

− Distribute daily, weekly, monthly sales and stock reports.− Analyze inventory buy-in and vendor return opportunities.− Monitor inventory levels and trends against agreed target levels.− Maximize inventory efficiency and reconcile inventory discrepancy.− Participate in regular planning reviews and prepare data in line with changes.− Analyze data to project forecasting and current inventory levels.− Analyze sales and stock levels by SKUs and report details to management.− Work towards and support a culture of continuous improvement.− Work to make business and department improvements wherever possible.

Dubai, United Arab Emirates

− Coordination with all service centers of UAE for inquires of availability of spare parts and related issues.− Interaction with customers for inquiries about particular job status.− Procurement of spare parts of all brands from principal companies and its storage.− Distribution of spare parts to all UAE locations as per location's requirement.− Process pending list from all locations for un-available spares & sending its order to the principal companies.− Update locations with the information of availability of parts from the principal companies.− Process materials management program i.e., stock entries, parts issuance & generating the required reports.− Process daily service report from all locations on daily basis.− Process order files from all locations to update the status of all records i.e., to be ordered, on order, cancelled & job done etc.− Process customer transactions database to generate brand analysis report, spare part imports, repaired watches, free battery issue and list of watches etc.

Karachi Division, Sindh, Pakistan

− Process appraisals, appointments, nomination papers of new employees.− Process car/motorcycle loan/documents/insurance.− Correspondence regarding meetings, loan agreements.− Issue detailing bags/brief cases and promotional material etc.− Process resignations, property recoveries, expense claims final settlements.− Process outstanding bills/documents, accident claim, expense claims, hotels stay/arrangements/bills, leave applications, circulars, reminders, flight arrangements and railway bookings etc.− Process documents, interview ratings forms, applications, medical examination reports, joining report of new employees.

Bachelor Of Commerce Degree

Higher Secondary Education Certification

Secondary School Certification