Ashraf Hamid Email and Phone Number

Information Technology

as a QA:- SDLC process- STLC process.- healthcare, retail, and finance industries.- HPQC, QTP, SOAPUI, MS SQL Server Management Studio, TOAD, BugZilla.- execution, defect logging and tracking.-various flavors of testing such as- Functional, Non-Functional, Smoke, Regression, integration, web services testings.As a BA:- project Scope Agreement (PSA).- Business Requirement Document (BRD).- Functional Requirement Document (FRD).- Conducting JAD Sessions. - User acceptance Testing (UAT).- Maintain TraceAbility matrix.- GAP analysis- Upgrading from HIPAA 4010 TO 5010.- Upgrading from ICD9 To ICD10.

- Consultant of all IT related issues in the Group.- Designing & Building the Main data center in the Head Quarter.- Designing & Building the Backup Data Center in other Building as Disaster Recovery.- Migrate the D.B. in all companies to SQL Server 2008-R2- Migrate the ERPs to Sage Acc-Pac 500 in all sister companies.- Managing the Interface between:1. The POS system & the ERP in TAMAUZ Co.2. The Project Management & the ERP in ABSAR Co.- Managing the Backup Plan for all sister companies in the group.- Create the IT Policies for all sister companies.- Experience in ALOHA POS system from NCR Co.- Installation & configuration & maintenance of POS.- Connectivity between stores.- Configuring FTP for Automated data collection from stores.- Setup the promotions on POS.

- Supervises the Technical team, (5) Technical Support team.- Sage Acc-pac ERP Implementer.- Demonstrating Sage Acc-pac ERP for the clients.Projects:1 Samsung Saudi Arabia (Riyadh) http://www.samsung.com/sa_en/aboutsamsung/2.Arabian FAL Co. (Ras Tanorah) http://www.arabianfal.com/Home.aspx3. Al Mowasat Hospital (Dammam) http://www.mouwasat.com/en

Managing King Khalid University Hospital Project:https://foursquare.com/v/king-khalid-university-hospital-kkuh-%D9%85%D8%B3%D8%AA%D8%B4%D9%81%D9%89-%D8%A7%D9%84%D9%85%D9%84%D9%83-%D8%AE%D8%A7%D9%84%D8%AF-%D8%A7%D9%84%D8%AC%D8%A7%D9%85%D8%B9%D9%8A/4df9d62ad22d964c6b9b133a1.Dictation & Transcription system (installation, configuration, Demos, Physicians Training and maintenance)i. Via FlyVia Fly a Medical Transcription Job management tool, enables physicians to upload dictated audio files and monitor Medical Transcription Jobs work progress. Via Fly provides a consolidated view of all Medical Transcription Jobs status updates and their attributes. It enables physicians to review MT completed jobs, allowing physicians to modify it, reject it, forward it, or approve it.ii. Via LookVia Look Automates the distribution of Medical Transcription Jobs uploaded by physicians on to the Medical Transcriptionists Center staff for the transcription process. iii. Via TalkVia Talk captures dictated audio files by physicians, recorded through phone, DVR (Digital Voice Recorder), or any other recording device. Via Talk routes audio files to Via Look for conversion of audio files to text files.iv. Via Print ManagerVia Print Manger is a unique print control tool that has been designed to provide the hospital with full control of its printing jobs. v. Via NotifyIs a desktop application that acts as the VMT notification’s server, which manages sending notifications to physicians inside the hospital, 2. E-Archiving system (installation, configuration, Demos).VIA Doc.3. Integration Engine (installation, configuration, testing)VIA CONNECT

- Supervise the IT Department team in the different branches (7) Admins.- Installation and Configuration of Domain Controllers, Stand Alone Servers.- Creating User Accounts and Group Management.- System Profile and Policy Management.- System Performance, Monitoring and Tuning.- Backup and Recovery.- RAID configuration and troubleshooting.- Installations of IP based Printers.- Printer Server Installation, Configuration and troubleshooting.- Network Access and Sharing resources.- Managing trust relationships across multiple domains.- Remote Access Server/Client configuration and troubleshooting.- TCP/IP Services Configuration and troubleshooting.- Configuration of DHCP and DNS Servers.- Managing DHCP, DNS, Print Servers.- Completed wide scale upgrade of Software and Hardware from win9x and NT Workstations to windows 2000 and windows Xp.- Installing and configuring firewall client.- Installing virus scan client.- Responsible of Data Integrity (All Branch's). - Monitors Data efficiency.- Installing & Configuring SQL Server.- Handling All the Installation And Backup and the Full Administrating of the ERP System (Sage – Accpac )- Responsible of Connectivity between the branches. - Prepares and analyzes the kind of problem (periodically).- Responsible of all Network problems.- Responsible of all Network installation and configurations.- Responsible of all Hardware and Software Installation and Configurations.- ISO Certified Department.

- Responsible of all Hardware and Software Installation and Configurations.- Installing and configuring clients for Novell 4.1- Installing and configuring Network printers and settings for the language application.- Configuring Network printer for both Novell Netware clients and Windows.- Installation, Configuration, Troubleshooting of Windows 2000 Server/ Workstation, Windows 2000 /98 /ME,- Network Integration, upgrading.- Installing patches.- System Monitoring.- Managing trust relationships across multiple domains.- Installing and configuring clients applications.- Taking Daily Backups and following the backup plan.- Hardware maintenance.- Network designing and Installation and full Administration.- Cashier.- Account Receivables.- Accounts Payables.- Customer invoices.- Inventory Control.- Ageing.