Ashraf Hamid Email and Phone Number

- Day-to-day operations Management for the Transportation Department, and oversees the overall transportation and field trips. - Maintains liaisons with surrounding transportation agencies, parking companies and community leaders; identifies, implements, and evaluates transportation services and programs to ensure the highest level of service and efficiency.- Contributes to the formulation and establishment of policies and procedures for the Department.- Manages professional development and safety programs for all staff.- Analyze, extract, summarize, and identify compliance issues in accordance to the Prevailing Wage Law. - Develop, maintain, and monitor projects, and integrated reporting system(s) affecting program(s) throughout the life of the construction project. - Communicate information to Management for effective evaluation of operations and milestones.- Conducts management surveys, audits, and provides advisory services to operating or management officials. - Attends various program meetings to obtain the progress. - Submits weekly data reports and performance measures as required

Managing and supervise baking staff and ensure that all bakery operations run smoothly. Taking care of inventory of baking supplies, resolve customer complaints. and training staff and address the performance.- Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.- Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.- Developing and implementing advertising and marketing strategies to attract new customers.- Creating suitable work schedules for staff members.- Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.- Training staff to produce high-quality bakery items while following proper food handling procedures.- Strategically arranging bakery items in display cases to encourage customer purchases.- Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.- Resolving customer complaints in a professional manner.

Handling [ B.A. & Q.A.] projects, with experience in different domains such as Health Care and Finance.- Create Business Requirement Document (BRD) and Functional Requirement Document (FRD) through various JAD sessions, interviews and meetings with business users and development team.- Comprehensive experience in different SDLC methodologies: Waterfall, Agile and Rational Unified Process.- Designed Use case, Sequence and Activity diagram using Unified Modeling Language.- Conducted GAP analysis and Impact analysis.- Wrote Test cases and Conducted different integration and regression testing. Involved with UAT team (user acceptance testing).- Skilled in mapping business requirements to test cases, maintaining traceability matrix.- Earned good knowledge in SQL, along with MS SQL administrator, SQL Enterprise manager, data analysis and reporting.- Involved in analysis and configuration of data flow models.- Through system analysis and documentation experience with HIPAA compliance.- Worked on different modules within health care: Membership, Providers, Claims, Enrollment.- Performed the data analysis and data mapping for different source system including mainframe system, data warehouse and database to target system, database, and allocation for the Medicare part D – Prescription Drug claim.- Experience with Medicare, Medicaid and commercial insurance in HIPAA ANSI X 12 4010/5010 formats including 270,271,276,277,835,837 and997.- Experience with ICD9/ICD10.

Franchisee of Texas Chicken Restaurant in Saudi Arabia, sister company of Bin Tami Group (Riyadh) Saudi Arabia. www.bintami.com - http://www.bintami.com/tamauz.asp- Consultant of all IT related issues in the company & the Group.- Designing & Building the Main data center in the Head Quarter.- Designing & Building the Backup Data Center in other Building as Disaster Recovery.- Migrate the D.B. in all companies to SQL Server 2008-R2- Migrate the ERPs to Sage Acc-pac 500 in all sister companies.- Managing the Interface between:1. The POS system & the ERP in TAMAUZ Co.2. The Project Management & the ERP in ABSAR Co.- Managing the Backup Plan for all sister companies in the group.- Create the IT Policies for all sister companies.- Experience in ALOHA POS system from NCR Co.- Installation & configuration & maintenance of POS.- Connectivity between stores.- Configuring FTP for Automated data collection from stores.- Setup the promotions on POS.

- Supervises the Technical team, (5) Technical Support team.- Sage Acc-pac ERP Implementer.- Demonstrating Sage Acc-pac ERP for the clients.- Projects:1. Samsung Saudi Arabia (Riyadh) http://www.samsung.com/sa_en/aboutsamsung/2. Arabian FAL Co. (Ras Tanorah) http://www.arabianfal.com/Home.aspx3. Al Mouwasat Hospital (Dammam) http://www.mouwasat.com/en

Managing King Khalid University Hospital Project:https://foursquare.com/v/king-khalid-university-hospital-kkuh-%D9%85%D8%B3%D8%AA%D8%B4%D9%81%D9%89-%D8%A7%D9%84%D9%85%D9%84%D9%83-%D8%AE%D8%A7%D9%84%D8%AF-%D8%A7%D9%84%D8%AC%D8%A7%D9%85%D8%B9%D9%8A/4df9d62ad22d964c6b9b133a1. Dictation & Transcription system (installation, configuration, Demos, Physicians Training and maintenance)i. Via FlyVia Fly a Medical Transcription Job management tool, enables physicians to upload dictated audio files and monitor Medical Transcription Jobs work progress. Via Fly provides a consolidated view of all Medical Transcription Jobs status updates and their attributes. It enables physicians to review MT completed jobs, allowing physicians to modify it, reject it, forward it, or approve it.ii. Via LookVia Look Automates the distribution of Medical Transcription Jobs uploaded by physicians on to the Medical Transcriptionists Center staff for the transcription process. Via Look monitors the work progress per job per user providing comprehensive reporting on tracking productivity.iii. Via TalkVia Talk captures dictated audio files by physicians, recorded through phone, DVR (Digital Voice Recorder), or any other recording device. Supported Audio files extensions are, but not limited to, WAV, DSS, and MP3. Via Talk routes audio files to Via Look for conversion of audio files to text files.iv. Via Print ManagerVia Print Manger is a unique print control tool that has been designed to provide the hospital with full control of its printing jobs.v. Via Notify2. E-Archiving system (installation, configuration, Demos).VIA Doc.• ViaDoc Image Services• ViaDoc Scanning and Image Processing Component.• ViaDoc Web Services.3. Integration Engine (installation, configuration, testing)VIA CONNECTVia Connect is a unique HL7 interface engine that gets all ADT and outpatient data from HL7 text files,

- Supervise the IT Department team in the different branches (7) Admins.- Installation and Configuration of Domain Controllers, Stand Alone Servers.- Creating User Accounts and Group Management.- System Profile and Policy Management.- System Performance, Monitoring and Tuning.- Backup and Recovery.- RAID configuration and troubleshooting.- Installations of IP based Printers.- Printer Server Installation, Configuration and troubleshooting.- Network Access and Sharing resources.- Managing trust relationships across multiple domains.- Remote Access Server/Client configuration and troubleshooting.- TCP/IP Services Configuration and troubleshooting.- Configuration of DHCP and DNS Servers.- Managing DHCP, DNS, Print Servers.- Completed wide scale upgrade of Software and Hardware from win9x and NT Workstations to windows 2000 and windows Xp.- Installing and configuring firewall client. -Installing virus scan client.- Responsible of Data Integrity (All Branch's). - Monitors Data efficiency.- Installing & Configuring SQL Server.- Handling All the Installation And Backup and the Full Administrating of the ERP System (Sage – Accpac)- Responsible of Connectivity between the branches. - Prepares and analyzes the kind of problem (periodically).- Responsible of all Network problems.- Responsible of all Network installation and configurations.- Responsible of all Hardware and Software Installation and Configurations.- ISO Certified Department.

- Responsible of all Hardware and Software Installation and Configurations.- Installing and configuring clients for Novell 4.1- Installing and configuring Network printers and settings for the language application.- Configuring Network printer for both Novell Netware clients and Windows.- Installation, Configuration, Troubleshooting of Windows 2000 Server/ Workstation, Windows 2000 /98 /ME,- Network Integration, upgrading.- Installing patches.- System Monitoring.- Managing trust relationships across multiple domains.- Installing and configuring clients applications.- Taking Daily Backups and following the backup plan.- Hardware maintenance.- Network designing and Installation and full Administration.