Objective:I am seeking a challenging job, where I can use my experience of almost 16 years,I would like to state my managerial and good communication skills to provide exceptional teaching methods. Pursuing to use my knowledge, competence, abilities, and expertise to develop and maintain a unique reputation of the establishment, and provide superb experience to the students.Previous Post:Briefly, an Italian Multinational Company with more than 60 branches worldwide, trades in luxurious writing instruments, stationery, and genuine leather goods products based in Rome.My role was: a Director and Senior Sales Executive, responsible for clients' liaison from walk-in, online and mail orders to department stores' bulk orders. I was in charge of the entire Company with its two premises, the Piccadilly store and the flagship store in Regent Street.

Supervising two Shift Managers in control of 4 teams handling airport security both airside and front office. Controlling the teams, giving out work schedules, itineraries, making hotel reservations, group bookings, handing hotel vouchers and EMDs, ensuring that all rescheduling, reissuing tickets, limousine provision, VIP Lounge access for the multinational customers ran smoothly. This required public relations liaison with representatives of mainly international companies such as: British Gas - Coca Cola - Procter & Gamble – HSBC - Citibank - Barclays – Siemens - Nokia and Alcatel.

I was invited to join Raja Travel - Ritz Carlton Travel as a Tour Operator and Executive Secretary to the Chief Executive Officer, I was responsible for all his travel arrangements and his Italian visitors.Based at Giza escorting sightseeing tours and collecting and servicing VIP customers from Cairo Airport as the Companies representative handling and facilitating all our Clients’ needs. Creating itineraries, tailoring tour packages, handling all transport and any requirements wanted for all the incoming and outgoing passengers. Was asked to set up and become the General Manager of the Travel Agency at the Ritz Carlton Hotel in Sharm El Sheikh, the only 7-star hotel in Egypt at that time.I was in charge of the everyday financial management of the existing business and its clients, development of new clients and strategies including overall control of the 8 staff. With the responsibility to create a profitable business.Due to the high volume of Italian guests, adding up to my duties, I was assigned as an Assistant Guest Relations Agent, to serve the Hotel's guests, as Italian is my second language.Setting up the Company's agencies was to be my continued role based in Cairo and sent as and where they needed me.

Group Coordinator; greeting large tour groups. Liaising with the tour leaders arranging the room rotas and check-in. Organizing tours, restaurants, and entertainment. Dealing with all the guest requirements during the stay. I was also, acting as Executive Secretary to the Front Office Manager.During this period I studied the Italian language course after my workday.

Traffic Officer and Customer Service Agent at Cairo Airport rose from trainee to Senior Officer in 7 months, normally achieved in 18 months.Handling passenger and luggage tallies organizing fuel loads liaising with aircraft crew and ensuring all procedures and regulations for aircraft departure were in place to enable safe release of flight.

A work experience position offered for one year. A Ticketing Agent; carrying out airline reservations, hotel bookings, car rentals, and selling flight tickets, and dealing with all customer requirements including public relations.