• Intensive 4-months program focused on iOS development• Courses included: Swift Programming, iOS App Development, Mobile UX/UI Design,Agile Development Methodologies• Graduated with honors

General moderation.• Media buyer.• Advertisements management on Facebook.

Responsible of the overall operations of the account.• Handling client’s requests.• Preparing periodic reports.

Receiving the shipments of the branch Distribute the shipments between the couriersResponding to emails.• Assisting the couriers if they faced a problem in delivering the shipments.• Handling finances regarding couriers at the end of the day and collect customers paymentsOversee daily payments to couriers.

Communicating with clients through phone providing product and service informationand resolving product and service problems• Maintain an orderly workflow according to priorities.• Provide knowledgeable answers to questions about a product, pricing, and availability.• Provide best possible service to both external and internal customers.

Contact potential or existing customers to inform them about a product or service usingscripts.• Answer questions about products or the company Enter and update customer informationin the database.• Communicate with customers to understand their requirements and to offer solutionsbased on clients’needs and capabilities.