o Responsible for all IT department projectso Manage team consists of 6 project managers.o Delivery of Projects on time and within budget and B.TECH standards.o Produce consolidated PMO status reportso Define the IT policies and procedures for project management including tools to be used according to the B.TECH corporate PMO standards.o Report project delays and document time slippage in coordination with the project manager of the respective teams.o Involved in… Show more o Responsible for all IT department projectso Manage team consists of 6 project managers.o Delivery of Projects on time and within budget and B.TECH standards.o Produce consolidated PMO status reportso Define the IT policies and procedures for project management including tools to be used according to the B.TECH corporate PMO standards.o Report project delays and document time slippage in coordination with the project manager of the respective teams.o Involved in improving the consistency, predictability and efficiency of the organization project delivery Show less

Key Responsibilities / Accountabilities:1. Highlight product features in a manner clearly understandable to the development team2. Manage and develop product backlog, as well as user stories backlog for implementation3. Conduct backlog grooming meetings with a team of product owners4. Attend sprint planning and demo meetings to give feedback on sprint achievement, as well as toscrum team5. Monitor the progress of product development, as well as plan for product… Show more Key Responsibilities / Accountabilities:1. Highlight product features in a manner clearly understandable to the development team2. Manage and develop product backlog, as well as user stories backlog for implementation3. Conduct backlog grooming meetings with a team of product owners4. Attend sprint planning and demo meetings to give feedback on sprint achievement, as well as toscrum team5. Monitor the progress of product development, as well as plan for product release6. Contact customers and end users to obtain information on expected product features7. Provide reports to update management and stakeholders on product development operations8. Analyze customer opinions and feedback to determine features or components that will add goodvalue to a product9. Participate in agile conferences and study relevant scrum material to update job knowledge/skill10. Constantly exchange ideas with product owners within an organization11. Assess product value stream to identify areas that require improvements12. Measure product performance as well as value delivered to clients in order to make adjustmentswhere necessary13. Develop and implement action plans for building and sustaining demand for a product14. Ensure implemented product features add value to end users. Show less

o Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.o Determine customers' needs and desires by specifying the research needed to obtain market information.o Gathering and prioritizing product and customer requirements.o Defining the product vision.o Setup the scope and main features for the periodic iterations of the internal key… Show more o Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.o Determine customers' needs and desires by specifying the research needed to obtain market information.o Gathering and prioritizing product and customer requirements.o Defining the product vision.o Setup the scope and main features for the periodic iterations of the internal key projectso Complete operational requirements by scheduling and assigning employees; following up on work results.o Working with sales, marketing and support to ensure revenue and customer satisfaction goals are met.o Responsible for the resultant quality of the product's deliverableo Track the product performance over time and take corrective actions if progress is not being achieved. Show less

Worked on the below projects:1- 3rd parties manager in EMTS EAP project (Nigeria): Manage 15+ vendors to provide the solution on time with high quality. Negotiate with them about the needed MDs for their CRs. Review the solution and design with SAs and with Customer. Get approval from customer about the solution and cost. Prepare the PO’s needed for the vendors. Review the vendors’ plans. Follow up with vendors to deliver the solution on time. Follow… Show more Worked on the below projects:1- 3rd parties manager in EMTS EAP project (Nigeria): Manage 15+ vendors to provide the solution on time with high quality. Negotiate with them about the needed MDs for their CRs. Review the solution and design with SAs and with Customer. Get approval from customer about the solution and cost. Prepare the PO’s needed for the vendors. Review the vendors’ plans. Follow up with vendors to deliver the solution on time. Follow up with vendors to provide the needed support during the testing phases Prepare weekly status report and share it with the concerned stakeholders. Follow up all testing phases (SIT – E2E – Dry Run) to get the needed support from all 3rd parties Work with the financial department to prepare the project cost report Get the customer approval for each milestone needed for collection. (Financial)2- Project Manager for Omantel Customization project: Work with Front Line team to finalize the customization scope. Prepare the HR plan and share it with all stakeholders. Estimate and plan for the agreed scope Follow up on the plan and detect any variance and work to solve it. Prepare daily/weekly status report and share it with the concerned stakeholders. Use Scrum methodology to delivery monthly sprints to the customer.3- Working in PO department: Performance Management:o Follow up on all Customization projects.o Prepare monthly report with the exact project aspects, general activities and common causes for failure/successo Calculate KPIs monthly, send it to management.4- Manage Migrating the main TELECOM product to IBM/DB2: The program contains 12 products divided between Cairo & Lahore. Managing the 12 products with 5 project managers working in them. Finalizing the scope with stakeholders. Revising the plans with project managers. Follow up on the progress and communicate with top management. Detect risks/issues facing the program and work with management to solve it. Show less

o  Managed a lot of projects with different sizes as:o TELECOM CR’s o Customer Service Projecto Mediation & Provisioningo CRM & CMG o Get the scope from customer o Get estimations from experto Responsible for planning, scheduling.o Follow up execution with team leaders/resources.o Validate the deliverables.o Reporting to management.o Identifying the risks and put alternative plans to mitigate it.o Contribute in PMO process… Show more o  Managed a lot of projects with different sizes as:o TELECOM CR’s o Customer Service Projecto Mediation & Provisioningo CRM & CMG o Get the scope from customer o Get estimations from experto Responsible for planning, scheduling.o Follow up execution with team leaders/resources.o Validate the deliverables.o Reporting to management.o Identifying the risks and put alternative plans to mitigate it.o Contribute in PMO process improvement.o Appraise the team each quarter.Responsible for planning, scheduling.o Follow up with team leaders and resources.o Communicate with head office in Kuwait.o Reporting to management. Show less

a- Responsible for the product, internal communication with support and QC team.b- Communicate with customers. c- Prioritize, schedule the jobs. d- Follow up with the team leaders.e- Preparing conversion plan for the current customers to convert them to the new system

V. Basic / Foxpro developer