Ash S Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

In my role, I:- Enroll Clients: Specialized in client enrollment for state and local taxes and workers' compensation, ensuring compliance with complex regulations. As one of the primary DRI for Workers Compensation oversaw and ensured compliance with workers’ compensation regulations, particularly in key states such as Ohio, North Dakota, Wyoming and Washington.- Conducted audits for Q3/23, CY2023, and Q1/24, ensuring data clarity and accuracy for stakeholders.- Handle Government Filings: Efficiently managed filings and enrollments with governmental bodies, creating instructional materials for client clarity. Acted as Primary DRI for Compliance Notices, ensuring timely and accurate handling with Government Agencies. - Collaborated with regulatory agencies to maintain compliance standards and address any issues proactively including product fixes.- Enhance Processes: Worked with Engineering, Product, Implementation, and Customer Success Teams to Improve in-house systems and procedures to boost operational efficiency, enhancing the client experience. - Provided feedback & insights on internal systems to drive operational improvements within the PEO (Professional Employer Organization) & ASO (Administrative Services Organization) product.- Drive Automation: Collaborate with R&D to automate and streamline customer onboarding, making it more efficient and user-friendly. Developed & implement SOPs and Help Center Article for external stakeholders to enhance customer experience.Performance Highlights:- Successfully managed a significant volume of cases in SFDC, contributing to a 9.21% resolution rate within the PEO-ASO Ops Team.- Improved compliance notice handling, resulting in minimal delays and increased efficiency in the workflow.- Actively contributed to product improvement initiatives, working on 24% of the total JIRA tickets by the team within the period particularly handled substantial QnA Product Enhancements to reduce incoming requests.

Bengaluru, Karnataka, India

- Leveraged Lean Six Sigma (LSS) tools to meticulously analyze historical and current quality data.- Monitored Key Performance Indicators (KPIs) related to quality performance, identifying valuable trends.- Produced comprehensive reports and dynamic dashboards to distill insights from the data, effectively communicating findings to various departments, ensuring sustained quality.- Collaborated closely with the management team to formulate strategic, long-term quality improvement plans.- Facilitated training and development initiatives to enhance project management capabilities, fostering continual improvement within the organization.

Bengaluru Area, India

Served as a Revenue Cycle Management Analyst within the US Healthcare sector, actively participating in the management of accounts receivable.Utilized a strong foundation in accounting principles to systematically identify and scrutinize trends, effectively employing advanced problem-solving abilities to optimize operational processes and drive efficiency improvements.Data Analysis: Analyze financial data to optimize revenue opportunities.Claims Management: Ensure accurate and timely claims processing.Insurance Verification: Verify coverage to reduce claim rejections.Payment Processing: Record payments accurately for proper allocation.Denial Resolution: Investigate denials and maximize revenue.Compliance: Maintain HIPAA and billing guideline compliance.Process Enhancement: Improve workflows for efficient revenue collection.

Manipal

Content Creation: Produce high-quality written content across various formats, such as articles, blog posts, website copy, and marketing materials, tailored to clients' specific needs and target audiences.Proofreading and Editing: Thoroughly review and edit written content to ensure impeccable grammar, punctuation, spelling, and coherence, delivering error-free and polished work.Screenwriting: Craft engaging and captivating screenplays for diverse media, including film, television, web series, and promotional videos, adhering to storytelling conventions and client objectives.Research: Conduct in-depth research on a wide range of topics to provide well-informed and accurate content, enhancing the credibility and authority of client materials.SEO Optimization: Implement search engine optimization (SEO) techniques to enhance

Bbm - Professional, Professionals, 8.2 Cgpa

Graduated from Manipal University with a Bachelor's Degree in Business Management, specializing in BBM - Professional, and achieving.

Master Program Certification, Business Analyst

Master's Certification Program for Business Analysts and trained in Certified Business Analysis Professional (CBAP®) Certification.