Ashton H Email and Phone Number

Processing and investigating claims submitted via fax, email and direct mail. Answer inbound calls and ensure superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems in one call resolution, with an average of 60 calls per day. Positively and professionally communicate with customers in various situations of processes and policies to ensure a positive customer experience. Accurately and thoroughly document issues and resolutions to guarantee positive customer experiences and resolve all customer issues. Promptly respond to general inquiries from members, staff, and clients via mail, e-mail and fax. Received multiple reviews acknowledging my level of dedication to excellent customer service. Developed a reputation as an efficient service provider with a high level of accuracy. Scored in the to 10% of employees in successful resolution of issues measured by CSAT (customer satisfaction surveys) scores

Assemble boxes, test products, sorting of incoming damaged products, winded spools of weed eater line, packaged products, and welded clam shells on machine. Worked compassionately as a team player on assembly line Produced quality chainsaws, weed eaters, and other outdoor power tool