Ashton H Email & Phone Number

Olathe, Kansas, United States

I was hired as a photographer, during the week of in-person training I showed great skill in both attention to detail and ability to learn processes quickly and was promoted to Lead Photographer for events. At the end of the week on Friday, our manager said he was quitting. That following Monday I was asked to fill the role of Hub Manager. I then became in charge of scheduling, team management, hiring, administrative work and being willing to fill in and travel wherever needed in my teams area (within 200 miles of Olathe, Kansas). Without proper training, prior to the start of the season, I have learned quickly and been able to manage a successful hub.

As a Shift Manager, I had every responsibility of a Manager when working. I typically ran shifts on my own, managed servers, cooks, customer satisfaction and ticket times. I had to work to communicate with cooks that did not speak english. I had to be prepared to fill any role in the restaurant at the drop of a hat.

Multitask with 3 monitors while also communicating with customers via chatProvide assistance to customers while following policy and proceduresMaintain professional composure with unhappy customersCommunicate with customers via Email and ChatRemain up to date on website changes and be able to assist customers in navigating the website

Memorize a number of drinks that people may orderProvide recommendations of drinks that a customer may enjoy based on preferences providedTalk with customers in a friendly manner to build relationships and create a welcoming environmentManage cash and card-tabs in an organized mannerMaintain cleanliness of the entire bar while workingThoroughly clean Bar after closing

Create graphics and manage social mediaRecord and edit announcement videosUnderstand multiple types of video and editing equipment and softwarePhotograph eventsLead the broadcasting team and video record the servicesCommunicate with the team efficiently during services to provide a seamless broadcastAttend staff meetingsManage and update website

Manage co-workers and ensure tasks are completed efficientlyMake sure products are correctly organizedTake food temperatures at the proper timesResolve problems, if any, with customersCommunicate with customers in a welcoming, friendly manner