Ashton Assaram Email & Phone Number

Durban, Kwazulu-Natal, South Africa

Durban, Kwazulu-Natal, South Africa

333 Anton Lembede, 30Th Floor

BI- Daily reporting on sales and performance to management- Using QlikView & Qlik sense for visual reporting - Building app’s on performance for senior management using Qlik sense- Data management for dialler’s and CRM’s (Cleaning and loading of batch data)- Monthly commission reporting - Reports for EXCO- Identifying area’s of concern with data and reports- Automation of reports using SSRS- Writing T-SQL and MySQL scripts for reporting and data extractionNetworks and Security- Administration of FortiGate firewall- Monitoring network performance and traffic via winbox- Adding and removing of NAT rules and routes- Troubleshooting LAN and WAN breaks and then reporting to ISP’s- Technical contact for all service providers- Ensuring downtime is always a minimum - PBX administration- Creating plans for group policy and PC security- Controlling ACL’s for various systems - Investigating all threats and alerts from FortiGate logs - Server management using ObserviumIT tech and systems support- Supervising support via helpdesk (OS Ticket) of 180 users- Providing 2nd and 3rd line support- Managing cloud and network storage- Setting up and maintaining cloud backup schedules- Remote and onsite support- Server installation and management- OS’s supported (Win 7,8,10, Linux Mint, CentOS)- Vicidial management and administration- Creating dial plans for increased productivity- Leadership- Supervise 4 junior IT Staff- Project management, overseeing all IT processes- Fill any role the business requires within the IT department at any given time - Always ensuring tickets are actioned within a stipulated timeframe- Planning and organizing new staff setup’s - Always developing and gaining new knowledge on IT tech & passing knowledge on

Comptia A+, Information Technology

Electrical Engineering, Diploma

Completed N6 Diploma in Electrical Engineering (Heavy Current)

Diploma