Ashutosh Gowli Email & Phone Number

Hyderabad, Telangana, India

· Perform quality audits, and oversee contacts related to Seller Investigations.· To detect fraud, monitor seller performance, and enforce marketplace requirements that support marketplace safety and customer trust.· Verify, investigate and audit production processes and its conformance to QA standards and procedures.· To ensure that buyers receive authentic and new products while creating a fair marketplace by implementing policies to protect the buying experience on Amazon while… Show more · Perform quality audits, and oversee contacts related to Seller Investigations.· To detect fraud, monitor seller performance, and enforce marketplace requirements that support marketplace safety and customer trust.· Verify, investigate and audit production processes and its conformance to QA standards and procedures.· To ensure that buyers receive authentic and new products while creating a fair marketplace by implementing policies to protect the buying experience on Amazon while minimizing friction for sellers.· Work with product management and tech teams to develop scale-able, long-term solutions which will have a significant impact on Marketplace teams.· Prepare list of deviations for correction and verify corrections as per established company standards.· Research, study, evaluate and advise on all QA controls and procedures for further improvements. Show less

Hyderabad Area, India

· Assist sellers / vendors / brand owners to get well versed with various Amazon tools and provide support for catalog creation, listing products, shipment related issues etc.· Flag possible escalation, dive deep to recommend and implement corrective actions· Audit tasks assigned to junior associates and report quality metrics· Guide & help sellers for completing on boarding formalities & train them on internal tools.· Handle various types of cases related to in bounding… Show more · Assist sellers / vendors / brand owners to get well versed with various Amazon tools and provide support for catalog creation, listing products, shipment related issues etc.· Flag possible escalation, dive deep to recommend and implement corrective actions· Audit tasks assigned to junior associates and report quality metrics· Guide & help sellers for completing on boarding formalities & train them on internal tools.· Handle various types of cases related to in bounding, product issues and customer complaints· Provide required inputs to seller to manage customer feedbacks· Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.· Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.· Document processes & regularly update existing Sops· Review & suggest SOP changes required if any to the team basis input from Category managers· Handle various sets of daily, weekly and monthly business reports· Onboard new processes if required as per the business needs Show less

Hyderabad Area, India

Hyderabad Area, India